GREGORY MITCHELL

• Directed daily operations in high-volume fulfillment center, ensuring optimal performance.
• Managed team performance, ensuring adherence to safety protocols.
• Created schedules and assigned tasks to maximize workforce efficiency.
• Implemented training programs for new employees to improve productivity.
• Coordinated interdepartmental communication to streamline workflow.
• Performed auditing to verify item quantities against shipping documents.
• Processed paperwork to expedite handling of shipped goods.
• Utilized forklift and pallet truck for loading, unloading, and transporting materials.

Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

• * Reduced fulfillment errors by using RF scanners to
• Checked inventory and selected products from specific locations based on availability to fulfill orders accurately.
• Pulled merchandise from inventory storage and documented quantities to ensure inventory accuracy.
• Reviewed digital orders to get item numbers and merchandise locations.
• Calculated correct order totals and maintained detailed records for inventory management.
• Followed orders precisely for correct items, sizes and quantities.
• Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
• Received new stock and input values into computer system.
• Tracked daily stock levels to maintain adequate supply for smooth operations.

• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Cultivated relationships with external vendors and suppliers to ensure reliable support for operations.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Trained and guided team members to achieve consistent productivity and meet performance benchmarks.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Developed business plan and processes to deliver exceptional residential maintenance service for out-of-state property owners.
• Established large customer base and ensured reliable service, maintaining consistent work levels at affordable costs.
• Managed day-to-day business operations.
• Consulted with customers to identify needs and recommend tailored solutions.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.