Gregory Moon

U.S. Navy Submarine veteran and former low-voltage security field technician with a proven ability to perform and communicate effectively in high-stress, high consequence environments. Excelled in confined, team-oriented setting where clear, concise, and calm communication was critical to mission success and crew safety. Experienced real-time coordination with multiple stakeholders, de-escalation during emergencies, and translating complex technical information into actionable direction for team members.

As a field technician, consistently diagnosed complex system failures on-site. Communicating technical root causes and solutions in plain language to non-technical customers and team members outside of my department. These experiences honed exception problem-solving, real-time risk assessment and the ability to remain calm under tight deadlines and metrics.

Now actively transitioning into people-focused roles that leverage strong interpersonal communication skills, emotional intelligence, and proven ability to remain composed under pressure. Particularly drawn to positions such as 911/emergency dispatcher, crises counseling, customer service, client relations.