Gregory Moore
Cedar Grove,NJ
Summary
Detail-oriented professional with extensive experience in quality assurance and inventory management. Known for developing robust quality systems and implementing effective training programs to enhance team performance and product quality.
Results-driven Online Store Manager with a strong background in quality assurance and team training. Proven ability to implement quality systems and conduct audits that improve customer satisfaction and operational efficiency.
Overview
15
15
years of professional experience
Work History
Online Store Manager
Quality Certified Numismatics
Cedar Grove, NJ
01.2018 - 07.2025
- Manage quality product purchases and obtain inventory in accordance with appropriate retail price guides.
- Set sales prices using a profit margin based on cost of inventory and related office expenses.
- Create accurate and complete product listings along with professional product photos and post them in the online store.
- Respond to inquiries from customers regarding specific products through the online store messaging system.
- Package and create trackable shipping labels, including insurance, and transport packaged products to the USPS for delivery.
- Maintain and monitor all appropriate sales records of product purchases, product sales, product returns and product refunds.
- Maintain a sufficient inventory of products for a profitable business plan.
Quality Assurance Manager
French Color & Fragrance
Englewood, NJ
08.2013 - 03.2017
- Developed, documented and implemented a IS0 9001 compliant quality assurance system covering all aspects of the business.
- Conducted regular audits of production processes, enhancing quality consistency across product lines.
- Trained and mentored QA team members on best practices for product testing and evaluation.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Reported production malfunctions to managers and production supervisors.
- Improved customer satisfaction by ensuring all products met stringent quality standards before release.
- Conducted regular training sessions on quality assurance best practices, elevating team competency levels.
- Managed in-process sampling and conformance testing to include product or process adjustments as necessary.
- Create and distribute product quality certifications to customers on a lot basis.
Quality Control Manager
Lane Labs
Allendale, NJ
04.2010 - 09.2012
- Developed, documented and maintained an FDA compliant quality assurance system to enhance product consistency and compliance with industry standards.
- Monitored, sampled and inspected all incoming raw materials and finished products.
- Established and monitored a material quarantine area for non-conforming raw and finished goods.
- Supervised the maintenance of a FIFO inventory control system.
- Monitored product expiration dates and quarantined expired products to prevent distribution.
Education
Bachelor of Science - Statistical Analysis For Product Control
Bloomfield College
Bloomfield, NJNo Degree - ISO 9001 Quality System Lead Auditor Certification
Stat-A-Matrix
Edison, NJBachelor of Arts -
Olympia Vocational Technical Instutute
Tumwater, WANo Degree - Communications Center Specialist
Sheppard Air Force Base Training Adademy
Wichita Falls, TXSkills
- Create, format and publish a complete set of quality assurance procedures in accordance with ISO 9001 requirements
- Create, build and manage a complete product testing laboratory to include a 3 year product retain storage system
- Create and implement an employee training system to include a training schedule and proof of training documentation
- Create incoming, in-process and finished goods inspection procedures along with appropriate documentation
- Create and provide customers with product certifications to include actual test results indicating lot conformance with published specifications
- Create and implement a system for quarantine of non-conforming incoming, in process and finished goods Document disposition
Timeline
Online Store Manager
Quality Certified Numismatics
01.2018 - 07.2025
Quality Assurance Manager
French Color & Fragrance
08.2013 - 03.2017
Quality Control Manager
Lane Labs
04.2010 - 09.2012
Bachelor of Science - Statistical Analysis For Product Control
Bloomfield College
No Degree - ISO 9001 Quality System Lead Auditor Certification
Stat-A-Matrix
Bachelor of Arts -
Olympia Vocational Technical Instutute
No Degree - Communications Center Specialist
Sheppard Air Force Base Training Adademy