Dedicated professional with a strong work ethic and attention to detail, previously at the University of Southern Mississippi. Proven ability in cleaning and sanitizing kitchen equipment while fostering a positive team environment. Recognized for enhancing customer satisfaction through effective communication and efficient service delivery. Committed to maintaining high safety standards.
Overview
14
14
years of professional experience
Work History
Dishwasher
University of Southern Mississippi
02.2025 - Current
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Followed supervisor instructions to complete tasks on time.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
Reduced dish breakage by carefully handling delicate items during the washing process.
Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
Inspected dishwashing equipment and reported issues to supervisor.
Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or pans items used often by kitchen staff.
Ensured timely availability of kitchenware, speeding up service during peak times with efficient dishwashing routines.
Stored dishes, utensils and kitchen equipment in proper locations.
Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
Monitored dishwashing machines for proper functioning.
Car Wash Employee
Car Wash
07.2015 - 10.2015
Improved customer satisfaction by providing efficient and thorough car wash services.
Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
Boosted overall efficiency by assisting coworkers in prepping vehicles for the washing process, including removing debris from exterior surfaces.
Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
Enhanced team productivity by maintaining a clean and organized work environment.
Collaborated with other employees to ensure optimal workflow during busy periods of operation.
Increased repeat business through excellent customer service and attention to detail.
Reduced customer wait times by streamlining the car wash process and working effectively with team members.
Kept customer areas clean and tidy to maintain professional, hygienic standards.
Maintained and repaired car wash equipment to meet operational demand.
Followed safety guidelines for cleaning vehicles and equipment.
Wiped down and polished exterior surfaces.
Sales Associate Stocker
Dollar General Store
06.2013 - 06.2014
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Built customer loyalty and retention by delivering excellent shopping experiences.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Performed cash, and card transactions to complete customer purchases.
Greeted customers and directed to requested products.
Maintained effective team member communication.
Performed inventory control, such as counting, and stocking merchandise.
Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Stocked designated items on shelves, end caps and displays.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Kept work areas neat, clean and free from debris.
Greeted store customers and discussed needs.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
Usher
Hoyt's Movie Theather
06.2011 - 12.2012
Provided exceptional guest service, answering questions about the venue.
Greeted customers with smile and provided friendly, knowledgeable service.
Worked with other staff members to facilitate smooth flow of operations.
Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
Maintained clean and organized venue to create pleasant experience for guests.
Upheld cleanliness standards throughout the venue by conducting routine inspections before, during, and after each event or performance.
Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.
Recruiter at University Of Southern Mississippi And Alcorn State University Football RecruitmentRecruiter at University Of Southern Mississippi And Alcorn State University Football Recruitment
Graduate Teaching Assistant/Researcher at University of Southern MississippiGraduate Teaching Assistant/Researcher at University of Southern Mississippi