Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

GREGORY NELSON

Menifee,CA

Summary

Experienced Automotive Aftermarket professional with a strong background in product purchasing and inventory management. Skilled in maintaining optimal inventory levels and negotiating favorable terms with vendors. Proven track record in developing and executing effective marketing strategies, including the design and production of promotional materials. Proficient in leveraging social media platforms to enhance brand visibility and foster customer loyalty. Adept at coordinating various events such as trade shows, golf tournaments, meetings, and training sessions. Successful in outside sales, collaborating with store and wholesale managers to streamline delivery processes and improve overall efficiency. Acted as a liaison between the company and customers, representing product lines without factory representation. Demonstrated expertise in evaluating customer inventories and providing recommendations for product returns and new inventory additions. Implemented manual inventory resets based on agreed-upon stocking requirements.

Overview

20
20
years of professional experience

Work History

Sr Customer Service Representative DIY

AutoZone
06.2024 - Current
  • Greet customers when entering the store
  • Make them feel welcome
  • Help the customer find or look up the correct part(s) for their vehicle
  • Process any returns customers may have
  • Move returns to the proper location within the store
  • Keep the store front end clean and properly stocked
  • Help the Commercial division .
  • Achieved top 5% in store sales

Purchasing / Buyer

Hanson Distributing
10.2015 - 01.2024
  • Product line purchases and order management
  • Work closely with manufacturers to keep inventory current with changing markets
  • Ensure system forecasting was set properly based on seasonal buying
  • Collaborated with marketing team to insure to purchase any items on promotion
  • Monitored backorders, were in line with each supplier based on agreed timeline to hold backorders
  • Reconciled backorders based on what computer system showed vs supplier
  • Communicated with warehouse management on any product issues that may arrive
  • Coordinated with warehouse dispatcher on any orders that needed to be picked up.
  • Increased supplier reliability by negotiating favorable contracts and monitoring supplier performance.
  • Reduced stockouts by implementing efficient demand forecasting system that accurately predicted material requirements.
  • Achieved cost savings by conducting thorough market research and price analysis to identify best value options for organization.
  • Optimized supply chain performance through effective communication with cross-functional teams and suppliers, ensuring timely delivery of products.

Marketing Specialist

Metro Automotive / Star Auto Parts
01.2005 - 09.2015
  • Designed and created marketing material for sales meetings, trade shows, and company executives
  • Coordinated pre-show and post-show activities at trade shows
  • Created official company page on Facebook to facilitate interaction with customers
  • Helped manage launch and design of company website.
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Streamlined communication processes, leading to improved collaboration between departments.
  • Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
  • Boosted lead generation through creation of engaging content for social media platforms.
  • Created persuasive sales presentations that effectively showcased product benefits, driving revenue growth.

Education

Some College (No Degree) - Business Management

Valley College
San Bernardino, CA

Skills

  • Purchasing/Buyer
  • Adobe Illustrator
  • Data Analyst
  • Adobe Photoshop
  • Marketing strategies/Trade shows
  • Microsoft Excel
  • Special events planning
  • Microsoft Word
  • Vendor negotiations
  • Microsoft PowerPoint
  • Problem-solving abilities
  • Customer Service

Accomplishments

  • Boosted sales in our Tools and Equipment program by 250% in a two-year period. Accomplished this by communicating and coordinating with our tool vendors and outside sales.
  • Increased territory sales by 566%

Timeline

Sr Customer Service Representative DIY

AutoZone
06.2024 - Current

Purchasing / Buyer

Hanson Distributing
10.2015 - 01.2024

Marketing Specialist

Metro Automotive / Star Auto Parts
01.2005 - 09.2015

Some College (No Degree) - Business Management

Valley College
GREGORY NELSON