Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Gregory Nilges

Charlotte,NC

Summary

Business Operations Executive offering 20-year history of leading strategic and tactical business initiatives. Proven expertise in large-scale business transformation and change management to consistently exceed company objectives. Offering effective communication, team building and coaching skills with commitment to fostering company vision and building professional culture rooted in trust and mutual respect.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Sr. Director

Windstream
08.2021 - Current
  • Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
  • Redefined the RFP response process for sales, SE’s and Product Management, resulting in improved response time, quality and accuracy.
  • Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Acting as Business Development advisor to monetize stranded and dormant network assets. Including Data Center/Hyperscale connectivity.

Director of Sales Engineering

Charter Spectrum
03.2016 - 08.2021
  • Responsibilities are to lead, coach and develop highly adaptable teams in evolving markets in order to achieve continuous annual sales growth targets.
  • Lead the Sales Engineering team that supports Access Technologies for Emerging, International and CDN segments.
  • Develop and execute efficient processes and implementation plans between pre-sale and post-sale order management groups to ensure positive customer experience and maximize revenue realization.
  • Key advisor to Product Development and Market Development organizations to further enhance Data Center/Cloud Connectivity objectives and direction.

Sr. Manager - Sales Engineering and Solutions

XO Communications
10.2008 - 03.2016
  • Create and lead core group of ten engineers and enabling those individuals to achieve personal, departmental and company goals and objectives.
  • Lead and execute strategic partnerships with Carriers and channel partners to obtain long-term and measurable growth in Sales and Revenue.
  • Design and Develop new processes and official communication on developments with technology, infrastructure, network enhancements and product roadmaps.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.

Sr. Sales Engineer

XO Communications
04.2003 - 10.2008
  • Designed, presented and implemented sophisticated network solutions for Internal Stakeholders, Channel Partners and Enterprise customers
  • Managed complex technical projects from initiation to completion, ensuring timely delivery and client satisfaction.
  • Collaborated with product development teams to identify and address customer needs, leading to improved product offerings.
  • Communicated complex sales and engineering concepts to prospective users clearly and with constant customer focus.

Skills

  • Collaborative Leadership
  • Team Management
  • Organizational Development
  • Operational excellence
  • Strategic Partnerships
  • Data Center/Hyperscale Connectivity
  • Cloud Services Ecosystems
  • Go to Market planning and execution
  • Product and Market Development
  • SaaS and implementation

Certification

Carrier Ethernet Certified Professional – CECP 2.0 License 24824X2

Cisco Certified Design Associate


Timeline

Sr. Director

Windstream
08.2021 - Current

Director of Sales Engineering

Charter Spectrum
03.2016 - 08.2021

Sr. Manager - Sales Engineering and Solutions

XO Communications
10.2008 - 03.2016

Sr. Sales Engineer

XO Communications
04.2003 - 10.2008

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Gregory Nilges