Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Sales Associate
Home Depot
04.2015 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Customers locate products and checked store system for merchandise at other sites.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Developed 27% of Department Sales plan to exceed profitability.
Generated new sales leads to achieve and exceed monthly sales goals.
Developed strong rapport with customers and created positive impression of business.
Monitored customers for signs of security concerns and escalated issues to management.
Formerly Department Supervisor, General Warehouse Associate, and Freight Team Associate.
Founder/Director of Operations
O'Connell Transport LLC
07.2015 - 03.2018
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Created organization's mission and vision statements for use by employees.
Identified business development challenges and customer concerns for proactive resolution.
Conducted target market research to scope out industry competition and identify advantageous trends.
Defined company roles and responsibilities to establish and enhance processes.
Directed market expansions to propel business forward, meet changing customer needs.
Managed financial, operational and human resources to optimize business performance.
Owner/Director of Business Development
Strongboy Mover LLC
07.2007 - 10.2012
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Generated revenues yearly and effectively capitalized on industry growth.
Founded and managed Moving business, growing revenue to $105k in first year.
Prepared bank deposits and handled business sales, returns and transaction reports.
Performed statistical analyses to gather data for operational and forecast team needs.
Ramp Supervisor
Fedex
08.2007 - 04.2011
Maintained documentation, completed shift paperwork and submitted information.
Evaluated performance, set schedules and coached ramp agents on work areas.
Kept crew in line with airport, OSHA, TSA, FAA and other applicable regulations.
Coordinated ground crew activities to complete objectives on schedule.
Coordinated with ramp agents to verify Cargo was placed on correct outgoing flight.
Education
Associate of Science - Welding Engineering
St.Paul College
Saint Paul, MN
05.2009
Skills
Critical Thinking
Business Strategies
Excellent People Skills
Multitasking Strengths
Teamwork and Collaboration
Team Management
Customer Service #1
Strategic Planning
Accomplishments
Awarded “Employee of the Month” in 2017,2020,2021.
Documented and resolved Building business Issues which led to Top Ranked Building in the Company.
Increased productivity 35% by implementing several process improvements.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC