Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Oliver

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Enthusiastic Head Cashier with 5 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals.

Overview

20
20
years of professional experience

Work History

Cashier

Dollar Tree Stores
05.2019 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Prep Worker

Honey Baked Ham
03.2021 - 03.2021
  • Supported kitchen team by being responsive and pitching in to complete tasks.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Packaged and stored food products following proper handling and preservation methods.
  • Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.

Call Center Representative

B&L Service, Inc.
04.2005 - 03.2019
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Attended telephone skills and program information training sessions to boost aptitude.
  • Approved and terminated customer contracts upon request.
  • Maintained up-to-date knowledge of product and service changes.
  • Promptly responded to inquiries and requests from prospective customers.
  • Cross-trained and backed up other customer service managers.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Food Preparation Worker

Nothing But Wings
04.2004 - 09.2018
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Packaged and stored food products following proper handling and preservation methods.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

High School Diploma -

Dillard High School
2501 Nw 11th Street Fort Lauderdale, Florida
06.1992

Skills

  • POS Systems
  • Cash Handling
  • Payment Collection
  • Drawer Balancing
  • Product Restocking
  • Customer Service
  • Customer Assistance
  • Cash Register Operation
  • Payment Processing

Timeline

Prep Worker

Honey Baked Ham
03.2021 - 03.2021

Cashier

Dollar Tree Stores
05.2019 - Current

Call Center Representative

B&L Service, Inc.
04.2005 - 03.2019

Food Preparation Worker

Nothing But Wings
04.2004 - 09.2018

High School Diploma -

Dillard High School

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Gregory Oliver