Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Ortiz

Cathedral City,CA

Summary

Dynamic and results-driven professional with extensive experience at Hotel Zoso, excelling in mixology and customer engagement. Proven ability to upsell menu items, enhancing revenue while creating a welcoming atmosphere. Skilled in managing high-volume service and maintaining optimal inventory levels, ensuring customer satisfaction and operational efficiency.

Overview

17
17
years of professional experience

Work History

Bartender/server

Hotel Zoso
01.2023 - 06.2025
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Server

Olive Garden
10.2013 - 01.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.

Butcher

Central Valley Meat Co
05.2008 - 03.2013

I was an expert at sharpening knives and showing others how to do it properly


I mastered how to cut every piece of cow down to the bone and in a efficient manner


I’m a fast learner and can take a whole cow apart with my bare hands

Education

Diploma - Basics

Redwood High School
Visalia, CA
06.2003

Skills

Mixology- making drinks

Making customers feel at home

Setting the bar for bartenders

Making pars at bars and standards as well

Serving customers and taking orders

Upselling every time

Being prompt

Timeline

Bartender/server

Hotel Zoso
01.2023 - 06.2025

Server

Olive Garden
10.2013 - 01.2023

Butcher

Central Valley Meat Co
05.2008 - 03.2013

Diploma - Basics

Redwood High School
Gregory Ortiz