Summary
Work History
Education
Skills
Timeline
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Gregory Pappas

Santa Ana,CA

Summary

Fast and pleasant Restaurant Busser comfortable working in fast-paced dining rooms. Skilled at providing quick table turnovers and service staff assistance. Dedicated and committed to supplying guests with clean, comfortable dining experiences while providing accuracy, speed, friendliness and professionalism.

Work History

Restaurant Busser

Woody's Wharf
02.2023 - 06.2023
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests. Handled full house of 164 guests by myself with 2 servers, successfully and efficiently.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
  • Emptied on-site trash receptacles into dumpsters and large waste receptacles.
  • Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
  • Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
  • Assisted with bussing tables and cleaning up spills.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Provided attentive service and proactively assessed guest needs.
  • Arranged tables and chairs for special occasions and events.
  • Assisted wait staff with timely food delivery and guest requests.
  • Established rapport with customers by providing friendly and attentive service.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Monitored dining room inventory and replenished as necessary.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Greeted customers and provided menus upon arrival to dining room.
  • Set up advertising signs and displays on shelves, counters and tables.

Education

High School Diploma -

Aliso Niguel High School
Aliso Viejo, CA
06.2023

Skills

  • Professional Demeanor
  • Exceptional Customer Service
  • Outgoing Personality
  • Guest Relations
  • Flexible Schedule
  • Client Service
  • Wait Staff Support
  • Guest Service Management
  • Dishwashing
  • Heavy Lifting
  • Dining Room Organization
  • Waste Management
  • Food Waste Disposal
  • Pre-Bussing Operations
  • Turning Tables
  • Table Bussing

Timeline

Restaurant Busser

Woody's Wharf
02.2023 - 06.2023

High School Diploma -

Aliso Niguel High School
Gregory Pappas