Gregory Perkins
Dayton,OH
Summary
A seasoned leader in operations management, excels at driving operational efficiency and strategic execution, notably at Dollar Tree Stores. Expertise in workforce planning and leadership development has fostered team cohesion and significantly enhanced performance. Skilled in data-driven decision-making and adaptability, Has demonstrated a proven track record of achieving ambitious goals while nurturing professional growth in teams.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Regional Director of Operations
Dollar Tree Stores
03.2019 - 05.2024
- Responsible to oversee operations of 16 District Managers and 260+ Stores in Region consisting of 7 states.
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Led cross-functional teams to achieve company-wide goals and initiatives within the region.
- Built a cohesive regional team through effective recruitment, hiring, onboarding, and ongoing staff development efforts.
Market Manager
Dollar Tree Stores
08.2018 - 03.2019
- Responsible to oversee operations of 4 District Managers and 65 Stores in Market, as part of training and development for role of Regional Director.
- Increased market share by identifying and capitalizing on emerging market trends.
- Streamlined internal processes, enhancing operational efficiency and reducing costs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built brand awareness in local market and increased penetration with proactive strategies.
District Manager
Dollar Tree Stores
10.2015 - 08.2018
- Supervised Store Managers of 18 locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within district.
- Boosted employee morale by creating positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Managed budget development process for district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
Store Manager
Dollar Tree Stores
07.2014 - 10.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Achieved consistent comp % increases over the course of time in role, growing the sales in store to $2.7M annual.
Life Insurance Sales Agent
NILICO
01.2014 - 07.2014
- Assisted clients in selecting the most appropriate life insurance policies for their circumstances, resulting in satisfied customers and repeat business.
- Meet with 25-30 existing and prospective clients weekly to select appropriate policies for each individual need.
- Increased life insurance policy sales by developing strong relationships with clients and understanding their unique needs.
- Generated quotes and proposals for clients to match individual needs.
Store Manager
Wal-Mart Supercenter
11.2006 - 01.2014
- Lead staff of 350 associates, 25 team leaders, and 12 Assistant/Shift Managers.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Market Grocery Manager/Multi-Unit Operation Manager
Wal-Mart Supercenter
01.2005 - 11.2006
- Responsible to oversee and analyze grocery side of the business in 13 stores of N. Tampa market, working as an intermediate between the Market Manager and Store Managers of each individual facility.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
Assistant Manager/Co-Manager
Wal-Mart Supercenter
07.1998 - 01.2005
- Supervised day-to-day operations for 200-300 associates to support and meet performance, quality and service expectations.
- Maintained clean, safe, and organized store environment in order to enhance customer experience.
- Developed strong working relationships with staff, fostering positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Business Administration And Management
Schenectady County Community College
Scotia, NYBusiness Administration And Management
Mohawk Valley Community College
Utica, NYBusiness Administration And Management
Syracuse University
Syracuse, NYSkills
- Operational Efficiency
- Data-driven decision-making
- Workforce Planning
- Strategic planning and execution
- Leadership training and development
- Interpersonal Skills
- Operations Management
- Professionalism
- Team building
- Employee Motivation
- Adaptability
Certification
- Certified Food Safety Manager, National Registry of Food Safety Professionals.
- Walton Leadership Institute, Bentonville Arkansas (2006)
Timeline
Regional Director of Operations
Dollar Tree Stores
03.2019 - 05.2024
Market Manager
Dollar Tree Stores
08.2018 - 03.2019
District Manager
Dollar Tree Stores
10.2015 - 08.2018
Store Manager
Dollar Tree Stores
07.2014 - 10.2015
Life Insurance Sales Agent
NILICO
01.2014 - 07.2014
Store Manager
Wal-Mart Supercenter
11.2006 - 01.2014
Market Grocery Manager/Multi-Unit Operation Manager
Wal-Mart Supercenter
01.2005 - 11.2006
Assistant Manager/Co-Manager
Wal-Mart Supercenter
07.1998 - 01.2005
Business Administration And Management
Schenectady County Community College
Business Administration And Management
Mohawk Valley Community College
Business Administration And Management
Syracuse University
- Certified Food Safety Manager, National Registry of Food Safety Professionals.
- Walton Leadership Institute, Bentonville Arkansas (2006)
Similar Profiles
Casey ParrCasey Parr
Sales Floor Associate at Dollar Tree StoresSales Floor Associate at Dollar Tree Stores
Legacy McNeillLegacy McNeill
Retail Sales Associate at Dollar Tree StoresRetail Sales Associate at Dollar Tree Stores
Claudia BelmontClaudia Belmont
Store Manager at Dollar Tree StoresStore Manager at Dollar Tree Stores