GREGORY POWERS
McDonough,GA
Summary
Seasoned Food Service Director with over 15 years of leadership experience in food service operations, hospitality management, and team development. Skilled in overseeing high-volume food service programs, ensuring regulatory compliance, maintaining quality standards, and driving customer satisfaction. Proven ability to lead diverse teams, manage multimillion-dollar budgets, and implement service improvements that enhance efficiency and client experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Director
Aladdin – Clayton State University
Morrow, GA
07.2024 - 05.2025
- Led all aspects of food service operations, including retail, catering, and dining services.
- Directed the hiring, training, and supervision of salaried managers and hourly employees.
- Maintained compliance with food safety regulations and client service standards.
- Built and sustained strong client relationships through exceptional communication and service delivery.
- Analyzed financial statements regularly to identify areas of improvement within the organization.
Director of Operations
Jefferson University – Parkhurst
Philadelphia, PA
09.2022 - 07.2024
- Oversaw the performance and efficiency of campus-wide dining operations.
- Introduced process improvements to increase guest satisfaction and reduce operational costs.
- Managed budgets, and ensured compliance with institutional policies and safety standards.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Monitored inventory levels to ensure adequate stock was available at all times.
Service Manager II
Georgia Middle College – Sodexo
Milledgeville, GA
11.2021 - 09.2022
- Supervised a large-scale team of over 85 staff members.
- Resolved client and customer issues promptly while maintaining high service integrity.
- Enforced compliance with health, safety, and operational standards.
- Developed and maintained relationships with customers, vendors, and suppliers.
Education
Business Management (138 hours completed, GPA 3.2)
Morris Brown
05-2003
High School Diploma -
Clarke Central High School
05-2000
Skills
- Operations management in food service
- Strategic execution and planning
- Team leadership and development
- Guest relations management
- Budget management and cost control
- Safety compliance (Serve Safe, OSHA)
- Oversight of multiple units
- Catering and event planning
- Health inspections
Technology & Systems
• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• POS Systems, QuickBooks, M3
• Internet Proficient and Quick Learner with New Systems
Certification
• Serve Safe Certified
• OSHA Certified
Timeline
Food Service Director
Aladdin – Clayton State University
07.2024 - 05.2025
Director of Operations
Jefferson University – Parkhurst
09.2022 - 07.2024
Service Manager II
Georgia Middle College – Sodexo
11.2021 - 09.2022
Business Management (138 hours completed, GPA 3.2)
Morris Brown
High School Diploma -
Clarke Central High School
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