Results driven leader with a proven track record of delivering results, emphasizing large-scale corporate IT project management initiatives, strategy, design and implementation. Proficient in evaluating and monitoring both system and network performance. Fully qualified in IT project management and team leadership with proven ability to merge large complex corporate IT and mission critical initiatives to optimize business performance, eliminate waste, and improve bottom-line results. Adept communicator with hands-on management strengths; able to communicate/integrate industry practices, provide support to a variety of functional departments as well as cultivate trusting customer relationships and maintain project momentum. Proactive leader and innovative problem solver; able to manage multiple tasks without compromising objectives or productivity. Possesses strong training aptitude; experienced in the research, design, development and evaluation of instructional material designed to generate optimum productivity from staff.
Senior Director of Information Technology responsible for successfully executing the Information Technology work plan as structured by the NWTF and their consultants. Provides strategic and technical guidance in support of the NWTF business applications infrastructure specifically the management of new initiatives, business analysis, system configuration, data conversion, and data warehousing and reporting. Additionally responsible for the support and operations of NWTF applications technology, as well as working closely with the Information Technology support team and vendors to ensure that business applications are functioning consistently.
Senior IT Infrastructure and Security Manager responsible for managing and securing all infrastructure operations across 40+ remote sites (including 11 remote plants) in North America for over 400+ end users. Areas of responsibility include managing the IT help desk, daily supervision and management of internal and external/outsourced resources, data center management, disaster recovery and business continuity, Sarbanes Oxley (Sox) compliance and server patching. Security design and management including creating, monitoring/auditing and implementing IT standards, policies and auditing/SOX compliance. Project Manager for all infrastructure-related projects, new office installations, office moves, server migration, WAN/LAN upgrades, implementing new security mandates and new business infrastructures.
● Active member of the corporate IT Governance committee for “Nucor Steel”.
● Microsoft O365 Migration Project planning and implementation which included MS OneDrive, and MS SharePoint.O365
Multifactor Authentication Project design and implementation
● Performed a detailed cost analysis of both annual and monthly IT expenses. Renegotiated and implemented multiple new
contracts and IT solutions resulting in an annual cost savings exceeding $265k.
● Extensive experience in configuring, managing and troubleshooting physical and virtual infrastructure both cloud based and on premise.
Including but not limited to Windows Server, Active directory, Networking Storage, VMware, Hyper-V.
● Purchased, configured and managed the organizations business continuity, disaster recovery, and file backup and sync solution
from “datto”.
● SDWan project planning and Implementation.
Top IT leader responsible for collaborating with organizational business units to leverage IT initiatives in driving revenue, increasing members, eliminating wastes, and enabling end-to-end business process and information flow. Supervises/monitors the performance of all departmental employees, sets targets and goals for the department based on the strategic plans of the organization. Active member of 401K Investment Committee. Prepared and managed departmental Opex and Capex Budgets.
● Negotiated several cost-saving initiatives surrounding communications effectively tripling the internet bandwidth while reducing the overall costs of the telecommunications bills by nearly 30%.
● Developed numerous web-based applications specifically designed to target process improvements and increased productivity while also providing an updated, efficient, and intuitive design.
● Upgraded Core infrastructure and virtualized nearly 80% of the servers to a MS Hyper-V environment with Fail-over Clustering.
● Implemented a back-up power generator solution and migrated network to a new High Availability/Redundant Firewall (Fortinet).
● Developed and implemented a new Event Management Platform (EMS), which allows the organization to manage chapters and events and was responsible for creating significant process improvements.
● Developed and implemented a new a barcode scanning process for the NWTF Palmetto Shooting complex “waivers system” which significantly streamlined the entire shooter sign-in and tracking processes.
Responsible for planning, implementing and monitoring the organizations computer and network infrastructure. Accountable for end to end delivery of business systems functionality which includes Planning, Execution, Software Development Lifecycle, Vendor Management and Resource Management.
● Researched and completed application processes for numerous charitable software donation/philanthropy programs some of which included but are not limited to:
⮚ “Google Adwords” with an annual budget of $120,000 provided at no cost to the organization.
⮚ Hardware and Software required to implement a Microsoft Dynamics CRM environment. This resulted in an approximate
annual saving of $55,000 for the organization.
⮚ ESRI ARC GIS software resulting in an organizational savings of approximately $195,000.
⮚ Completed migration of the organizations email to a charitable/no cost service with Google. This resulted in an annual cost
savings of approximately $33,000 for the organization.
● Implemented a 10 year Email archiving solution to aid in legal discovery of emails and documents.
IT Infrastructure Manager responsible for an IT team which provided services to Carlisle headquarters and multiple business units encompassing 28 manufacturing and distribution facilities in North America and Asia, 1,300 end users and annual global revenue of $850 million. Responsible for planning, implementing and monitoring the company’s computer/network infrastructure. Accountable for end to end delivery of business systems functionality which includes Planning, Execution, Software Development Lifecycle, Vendor Management and Resource Management.
● Managed and coordinated the Sarbanes Oxley (SOX) internal audit controls.
● Assisted the director in performing an IT risk assessment, analyzing and developing internal IT controls, policies and procedures.
● Work closely with Internal Audit team members to address issues or gaps identified during varied and complex IT departmental audit processes and to monitor the remediation of prior period deficiencies.
● Conducted continuous reviews to align IT audit processes with changing business conditions.
● Managed a network of approximately 1300 Windows based computer systems and 120 Wintel servers.
● Successfully designed and implemented the IT infrastructure for a newly constructed 650,000 sqft. automated material sorting/handling and distribution facility; preparing scope of work, negotiating/approving contracts and installation of a network infrastructure with 100% wireless coverage, VOIP and wireless phone systems, and Wintel server.
● Managed a staff 8 personnel in various technical positions.
● Managed the organizations 13,000 sq. ft. data center and approx. 120 Wintel servers.
● Designed, implemented and tested the organizations Disaster Recovery/Data Continuity plans.
● Managed Active Directory, MS Exchange and Citrix farm environments for 5 separate Carlisle Company business organizations.
● Planned and executed a complex change of external IP addresses for the Data Center with minimal downtime.
● Maintained a 99% uptime for the organizations data center.
Network/Server Administrator maintaining and monitoring the computer infrastructure, both locally and remotely along with email systems, mailing lists and user accounts. Managed domain user and computer accounts using Active Directory and Group Policy.
Responsible for maintaining network security and managing a corporate antivirus protection package. Configures, administers, and troubleshoots DHCP, WINS and DNS services.
Held series of increasingly responsible positions during my 20 year military career including but not limited to: