Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Gregory Ravelo

Waipahu,HI

Summary

Resourceful professional with over 20 years in financial services and relationship sales and marketing, known for high productivity and efficient goal completion. Specialized in risk assessment, regulatory compliance, and customer service. Excel using communication, problem-solving, and adaptive skills to achieve goals and meet client needs. Team player and leader.

Overview

20
20
years of professional experience

Work History

Sr. Mortgage Loan Officer

Finance Factors
Honolulu, HI
02.2020 - 07.2024
  • Fostered and sustained customer relations for high levels of service satisfaction.
  • Reviewed and evaluated loan applications, including income documents, employment history, and other financial records.
  • Assisted applicants in selecting the best loan program based on their needs and qualifications.
  • Facilitated workshops and seminars on mortgage products and financial literacy.
  • Attended relevant conferences or seminars in order to stay abreast of new developments within the industry.
  • Ensured compliance with federal, state, local laws and regulations related to mortgage lending activities.
  • Developed and maintained relationships with local real estate agents.

Mortgage Loan Officer

University of Hawaii Federal Credit Union
Honolulu, Hawaii
08.2018 - 02.2020
  • Assessed customer financial status and credit worthiness to determine eligibility for mortgage loans.
  • Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
  • Ensured compliance with all federal, state and local regulations related to mortgage lending.
  • Developed relationships with real estate agents, builders and other referral sources in order to generate business leads.
  • Participated in team meetings, trainings conducted by management staff regarding updates on products, services offered by the company.

Health Benefits Consultant

Pacific Business Solutions
Honolulu, Hawaii
03.2015 - 04.2017
  • Conducted informative presentations and seminars to groups on insurance products and their benefits.
  • Coordinated and participated in open enrollment meetings with employees to discuss available options.
  • Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
  • Maintained detailed records of employee benefits enrollments and changes for auditing and reporting purposes.
  • Advised customers on health insurance coverage options, including premiums, deductibles, copays, and network providers.
  • Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
  • Exceeded assigned sales and retention targets each quarter by upselling insurance products.
  • Negotiated policy terms and premiums with potential clients, ensuring competitive offers.

Lead Sales

Maui Divers
Honolulu , HI
11.2014 - 03.2015
  • Lead luxury sales consultant for high-end luxury jewelry.
  • Assist in management duties.
  • Achieve and exceed in personal and company sales goals

Director of Special Projects

Dubin Law Offices, foreclosure specialist
Honolulu, HI
11.2013 - 03.2014
  • Oversight of business workflows.
  • CSR & Information technology maintenance.
  • Billing and asset recovery duties

Operations Manager

Harbor Financial Group
Honolulu, Hawaii
01.2005 - 10.2013
  • Manage mortgage loan officers with training, production, and mortgage processes.
  • Facilitate branch operations and oversee a staff of 20 plus while managing a $30,000,000 monthly closing pipeline.
  • Establish and maintain broker and lender relationships with local and mainland mortgage bankers and industry affiliates.

Education

Associate of Arts - Music Business

Leeward Community Collage
Hawaii
05-1998

Skills

  • 20 plus years of sales and customer relations experience
  • B2B and B2C sales
  • Sales consultation
  • Outbound/ Inbound Call Sales Closer
  • Client presentations
  • Proficient in Financial Analysis
  • Account development
  • Effective Communication Skills
  • Production leadership

Affiliations

  • I enjoy listening and playing, writing and producing music
  • I enjoy reading and listening to self improvement books and audio books

Accomplishments

  • 2008 Hawaii Association of Mortgage Brokers (HAMB) President.

References

References available upon request.

Timeline

Sr. Mortgage Loan Officer

Finance Factors
02.2020 - 07.2024

Mortgage Loan Officer

University of Hawaii Federal Credit Union
08.2018 - 02.2020

Health Benefits Consultant

Pacific Business Solutions
03.2015 - 04.2017

Lead Sales

Maui Divers
11.2014 - 03.2015

Director of Special Projects

Dubin Law Offices, foreclosure specialist
11.2013 - 03.2014

Operations Manager

Harbor Financial Group
01.2005 - 10.2013

Associate of Arts - Music Business

Leeward Community Collage

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