Gregory Reese
Uber
Lakeside,CA
11
years of professional experience
Dedicated professional with strong customer service skills and a clean driving record. Committed to providing safe and reliable transportation while ensuring passenger satisfaction in every ride.
Work History
Platinum Driver
2 Years 8 Months- Provided safe and reliable transportation services to diverse clientele.
- Navigated efficiently through complex traffic patterns to optimize ride times.
- Maintained vehicle cleanliness and functionality to ensure passenger comfort.
- Managed customer interactions with professionalism, addressing concerns effectively.
- Utilized GPS technology for accurate route planning and navigation.
- Monitored and adhered to local traffic laws and regulations consistently.
Security
3 Years 5 Months- Enhanced corporate security by conducting regular risk assessments and implementing effective security protocols.
- Maintained network security by configuring firewalls, routers, and switches.
- Monitored security cameras for improper actions by patrons and dealers.
- Scanned and tracked packages for delivery accuracy and security.
- Assisted with implementing security system for inventory room.
- Implemented security structures to prevent unauthorized access and maintain system security.
Customer Service and Collections
4 Years 7 Months- Developed comprehensive knowledge of industry regulations, ensuring compliance in all collections activities and communications.
- Performed regular inventory audits of collections, identifying gaps in holdings or discrepancies in documentation.
- Maintained compliance with federal regulations and industry standards throughout the collections process.
- Implemented billing, collections and related interfaces to streamline customer retention processes.
- Improved efficiency by streamlining back end collections processes and implementing automation tools.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
- Business
Skills
Time management
Valid Driver's license
Customer service
Clean driving record
Problem-solving
Punctual and reliable
Safe driving practices
Flexible schedule
Timeline
Platinum Driver
Uber
06.2023 - 02.2026Read More
Security
Umbrella Security
05.2022 - 10.2025Read More
Customer Service and Collections
ARS National Services
05.2015 - 12.2019Read More
Cameron University
from Business
Read More