Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gregory Roberts

Fayetteville,TN

Summary

With a proven track record at the United States Postal Service, I excel in organizational leadership and paperwork processing, enhancing team performance and customer satisfaction. My expertise in records analysis and document preparation, coupled with a compassionate approach in embalming at Gallant Funeral Home, showcases my adaptability and commitment to excellence.

Mechanical professional with extensive hands-on experience in vehicle repair and maintenance. Proven ability to diagnose and resolve mechanical issues efficiently while adhering to high standards of quality and safety. Collaborative team player known for reliability and ability to adapt to changing repair needs, offering expertise in engine diagnostics, brake systems, and electrical repairs.

Knowledgeable Mechatronics with solid background in maintenance and repair. Skilled in diagnosing complex mechanical issues and implementing effective solutions to ensure safety and performance. Demonstrated proficiency in using diagnostic tools and performing routine maintenance tasks like oil changes, repairs, and line overhauls.

Experienced with diagnosing and repairing wide range of mechanical issues. Utilizes advanced diagnostic tools and techniques to ensure optimal performance. Track record of maintaining high standards of safety and efficiency in all repair and maintenance tasks.

Professional with solid background in motor repair and maintenance. Demonstrates strong problem-solving skills, technical expertise in diagnostics, and commitment to quality workmanship. Highly reliable team player, adaptable to changing needs, and focused on delivering results that exceed expectations. Skilled in motor repair, safety systems, and electrical troubleshooting. Recognized for effective collaboration and maintaining high standards in every task.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Mechanic

Self-employed
05.1987 - Current
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Disassembled defective parts to make proper repairs.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
  • Diagnosed electrical problems using advanced diagnostic tools; repaired or replaced faulty wiring harnesses as needed for optimal functionality.
  • Resolved electrical issues to enhance vehicle functionality and user experience.

Lead Clerk

United States Postal Service, USPS
02.1997 - 04.2013
  • Mentored junior clerks, providing guidance on best practices and improving overall team performance.
  • Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
  • Managed inventory control for office supplies, reducing costs and ensuring availability of necessary items.
  • Served as point of contact for external vendors, maintaining strong relationships to ensure seamless service delivery.
  • Assisted with budget preparation and expense tracking, helping the department maintain fiscal responsibility.
  • Enhanced communication between departments through the establishment of clearly-defined channels.
  • Oversaw daily operations within the office, ensuring tasks were completed efficiently and effectively.
  • Optimized workflow processes by identifying bottlenecks and implementing solutions to address them directly.
  • Provided administrative support to executive staff members when needed, demonstrating adaptability and resourcefulness in high-pressure situations.
  • Conducted regular audits of physical inventory levels to identify discrepancies and make necessary adjustments.
  • Supported staff on special assignments and ad hoc projects.

Professional Embalmer

Gallant Funeral Home
08.1995 - 09.1996
  • Performed embalming procedures with precision and care, adhering to best practices for preserving the deceased individual''s appearance.
  • Enhanced client satisfaction by providing exceptional embalming services and maintaining a professional demeanor.
  • Fostered a respectful and compassionate environment within the preparation room, upholding the dignity of deceased individuals and supporting grieving families.
  • Demonstrated empathy towards grieving families while explaining the embalming process, helping them make informed decisions regarding their loved ones'' care.
  • Assisted in coordinating transportation logistics for deceased individuals, ensuring timely arrivals and respectful handling.
  • Collaborated with other funeral service professionals to ensure efficient coordination of services and maximum client satisfaction.
  • Reduced processing time for embalming procedures by implementing efficient techniques and adhering to industry standards.
  • Collaborated with funeral directors to provide seamless service and support grieving families during difficult times.
  • Enhanced family satisfaction through meticulous attention to detail during dressing and casketing processes.
  • Maintained clean and organized preparation room, ensuring a safe environment for both staff and clients.
  • Prepared remains for services, viewings, and cremations.
  • Sutured incisions with meticulous precision and attention to detail.
  • Completed incisions to withdraw blood and waste and inserted embalming fluid with pump.
  • Adhered to health and sanitation laws for all embalming processes.
  • Conducted removal of bodies from place of death, transporting to funeral home.
  • Dressed bodies and placed in caskets.
  • Reshaped or reconstructed disfigured or maimed bodies when necessary using dermasurgery techniques and materials such as clay, cotton and wax.
  • Utilized embalming techniques to restore deceased bodies to suitable conditions for viewing.
  • Coordinated body preparation and preservation.

Education

Bachelor of Science - Applied Industrial Technology/Mechatronics

Tennessee State University
Nashville, TN
12-2024

Bachelor of Science - Embalming Funeral Director

John A Gupton
Nashville, TN
12-1996

Skills

  • Organizational leadership
  • Records analysis
  • Document preparation
  • Paperwork processing

Certification

  • Siemens Certified Mechatronic Systems Technician Level 1 & 2 – Siemens Professional Education.
  • Osha 10 Training
  • Tennessee Driver's License

Timeline

Lead Clerk

United States Postal Service, USPS
02.1997 - 04.2013

Professional Embalmer

Gallant Funeral Home
08.1995 - 09.1996

Mechanic

Self-employed
05.1987 - Current

Bachelor of Science - Applied Industrial Technology/Mechatronics

Tennessee State University

Bachelor of Science - Embalming Funeral Director

John A Gupton

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Gregory Roberts