Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Robinson

Austin,Texas

Summary

Experienced machine operation specialist with hands-on expertise in cutting lenses, interpreting both prescription and nonprescription orders, and ensuring accurate and timely fulfillment. Proficient in utilizing laser machines to etch SKUs and frame names on over 100 different frames. Strong focus on precision, safety, and efficiency while operating and maintaining industrial machinery. Known for reliability, adaptability, and a collaborative approach to meeting changing production needs. Skilled in troubleshooting equipment issues, maintaining optimal machine performance, and adhering to safety protocols.

Overview

11
11
years of professional experience

Work History

Optical Lab Tech/ Machine Operator

Roka Sports
07.2023 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Interpreted and processed both prescription and non-prescription orders, ensuring accuracy and timely fulfillment of daily requests.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Cut, safety-checked, and mounted lenses for customer orders, ensuring proper fit and quality standards.
  • Managed time effectively to complete over 300 orders per day, maintaining efficiency without compromising quality.
  • Operated a laser machine to etch SKUs and specific frame names on temples, handling over 100 different frame models.
  • Trained and mentored new hires on cutting and mounting procedures, ensuring adherence to company standards and best practices and safety.

SMB Account Director

Hearth
02.2022 - 10.2022
  • Collaborated closely with prospective clients to understand their business objectives and developed customized solutions to meet their needs.
  • Utilized inbound and outbound calls to pursue and generate new sales opportunities, expanding the customer base.
  • Conducted real-time demonstrations of SaaS products to Owner/Operators, guiding them through the evaluation process.
  • Managed accounts throughout the entire sales cycle, from business development and prospecting to contract negotiations and signing.

Inside Sales Account Manager

Alibi Security
02.2020 - 02.2022
  • Created tailored offers and package solutions for at-risk customers, aiming to find mutually beneficial resolutions and retain business.
  • Made cold and warm calls to independent security contractors, promoting Alibi security equipment, including indoor/outdoor cameras, door locks, and thermal temperature entry doors.
  • Conducted warm lead calls to contractors seeking social ads and websites, facilitating business growth through digital marketing solutions.
  • Managed a diverse pipeline of both new and nurtured clients, ensuring consistent engagement and follow-through.
  • Maintained a quarterly sales quota of $100K-$300K+, consistently achieving and surpassing targets.
  • Built and nurtured strong relationships with accounts, driving additional revenue growth and fostering long-term partnerships.
  • Maintained good standing with quota attainment and pipeline growth each month
  • Promoted to the Supercircuits side of the business to enhance end-user engagement and contribute to company growth.

Senior Account Manager

OutboundEngine
02.2019 - 02.2020
  • Conducted cold calls to small and medium-sized business (SMB) owners in real estate, insurance, and mortgage industries, offering marketing and advertising solutions.
  • Made warm lead calls to SMB owners seeking social ads for industries such as eCommerce and wellness, driving conversions.
  • Managed a fast-paced sales cycle, closing deals same day, next day, or within a week of the initial call.
  • Consistently ranked in the top 20% of sales representatives each month, peaking in the top 10 out of over 80 reps.
  • Trained new sales representatives on call flow techniques and Salesforce navigation, ensuring adherence to company standards.
  • Promoted from Account Executive to Senior Account Executive after generating over $6K in revenue within a 3-month period.
  • Averaged 2-4 sales per week, consistently meeting or exceeding monthly sales quotas.
  • Scheduled product demonstrations to educate customers on value, followed by successful sales closures.
  • Achieved an average sale price (ASP) of over $280, outperforming the floor average of $200.
  • Goal-driven and consistently surpassed sales quotas, demonstrating a strong commitment to performance and results.

SMB National Account Manager

Protect America Home Security
01.2018 - 01.2019
  • Warm lead calls to homeowners/renters to set up security systems
  • Same day sale cycle from call to sale
  • Maintained top 5 sales rep every month out of 50-62 representatives
  • Trained new sales reps on call flow and different systems
  • Headed the PA Life department to create more effective culture and sales environment
  • Developed a variety of SPIFF Programs and contests to drive production
  • Averaged 1-2 sales every working day

SMB Account Executive

Main Street Hub Inc
02.2017 - 09.2017
  • Maintained sales status within the top 20% from April 2017 to September 2017, consistently exceeding performance targets.
  • Cold-called small to medium-sized business owners, successfully setting up product demonstrations to drive sales.
  • Scheduled appointments and conducted product demos, securing new business and building client relationships.
  • Trained and mentored new representatives, ensuring they understood company processes and sales techniques.
  • Transitioned across 7 different teams with various managers, demonstrating flexibility and supporting organizational needs.
  • Collected credit card information over the phone to close sales and ensure smooth transaction processing.
  • Utilized Salesforce daily to manage leads, track progress, and streamline the sales process.
  • Managed outbound calls, averaging 85-120 calls per day, focusing on lead generation and business development.

Inside Sales Representative

Select Care Benefits Network
08.2016 - 02.2017
  • Maintained up-to-date knowledge of all medications, client restrictions, and both diabetic and non-diabetic selections to ensure accurate recommendations.
  • Expertly prepared medical records and qualifying information to facilitate timely access to medications.
  • Followed medical guidelines to ensure consistent prescription quality, control costs, and maximize guest satisfaction.
  • Trained new hires on duties and procedures, ensuring adherence to company standards and promoting operational efficiency.
  • Consistently exceeded sales quotas, averaging 5-8 sales per week with commissions ranging from $1,000 to $1,500.

Store Manager

GNC
01.2014 - 09.2015
  • Managed a team of up to 4 sales associates while also providing assistance to other store locations as needed.
  • Trained new hires and introduced new programs, focusing on product knowledge and company procedures.
  • Coordinated shipments, ensuring timely and accurate receiving and shipping of merchandise.
  • Implemented and enforced loss prevention strategies to reduce theft and minimize losses.
  • Maintained store image by ensuring a clean, organized, and visually appealing environment.
  • Managed company-wide sales contests, driving motivation and competition to meet sales targets.
  • Conducted inside sales via internet phones, building customer relationships and driving sales.
  • Developed strong people skills through phone-based sales, fostering customer loyalty and repeat business.
  • Recognized as the top sales manager in June 2014 for exceptional performance and leadership.

Education

High School Diploma -

Odessa High School
Odessa, TX
05-2008

Skills

  • Machine operation
  • Equipment setup
  • Quality control
  • Order processing
  • Lens cutting
  • Time management
  • Customer service
  • Attention to detail
  • Team collaboration

Timeline

Optical Lab Tech/ Machine Operator

Roka Sports
07.2023 - Current

SMB Account Director

Hearth
02.2022 - 10.2022

Inside Sales Account Manager

Alibi Security
02.2020 - 02.2022

Senior Account Manager

OutboundEngine
02.2019 - 02.2020

SMB National Account Manager

Protect America Home Security
01.2018 - 01.2019

SMB Account Executive

Main Street Hub Inc
02.2017 - 09.2017

Inside Sales Representative

Select Care Benefits Network
08.2016 - 02.2017

Store Manager

GNC
01.2014 - 09.2015

High School Diploma -

Odessa High School

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