Gregory Robson
Bronx,NY
Summary
I have over 20 years experience in the health club industry from housekeeping to Senior Operations Manager. I am very skilled on using all types of machinery i.e walk behind scrubbers, buffing machines, scissor lifts etc. I also am knowledgeable in purchasing products and machinery, inventory control and day to day operations of the health club. I have over 15 years of management experience and I am very hands on and not afraid to get my hands dirty. I currently have my NYS security license and have over 5 years experience in the security field. I have my F1, F3 and F4 fire guard certifications. I have over 3 years experience as a residential building concierge.
Overview
2027
2027
years of professional experience
Work History
Concierge
NFC Amenities
New York, NY
2023 - Current
- Greet all residents and guests with a smile and positive attitude.
- Provide exceptional customer service to all residents.
- Keep a detailed daily shift log of all activity throughout the day.
- Log all packages and place them in the package room.
- Email or text residents to let them know their packages have arrived.
- Text residents when they have a food or grocery delivery going up to their apartment.
- Enter all maintenance requests in the Entrata database.
- Vacuum and mop lobby floors and carpets..
- Clean glass doors and windows.
- Empty trash bins.
- Deliver all newspapers and magazines to tenants.
- Clean sidewalk in front of building.
- Perform property walkthroughs to ensure the building is safe.
Security Officer
Unity Building Security
New York, NY
10.2020 - Current
- Monitored premises to ensure safety and security for all personnel and visitors
- Conducted regular patrols to identify potential hazards and mitigate risks
- Responded promptly to alarms and incidents, coordinating with emergency services as needed
- Assisted in implementing access control measures, ensuring authorized entry only
- Maintained detailed logs of daily activities and unusual occurrences for record-keeping
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Senior Operations Manager
Chelsea Piers Fitness
New York, NY
10.1997 - 01.2019
- Responsible for purchasing all amenities for the club i.e shower products, paper products, towels, robes, cleaning supplies, cleaning equipment, cleaning machines and maintenance tools and supplies. Dealing with different vendors to get competitive pricing on all of the supplies we purchase.
- Managed the housekeeping and maintenance departments.
- Completed and submitted payroll every week for the housekeeping and maintenance departments.
- Updated the housekeeping and maintenance schedule every week.
- Responsible for making weekly and monthly task lists for the housekeeping and maintenance departments.
- Scheduled and managed special projects throughout the facility.
- Setup special events or parties that take place in the facility.
- Responsible for inventory control and logging supplies that were used on a weekly basis.
- Resolved any members issues on a daily basis.
- Responsible for tracking attendance for fitness classes.
- Reconciled the cash drawers at the end of every shift and counted the safe bank.
- Responsible for checking all of the fire extinguishers in the facility every month to make sure they have a good charge.
- Responsible for keeping track and filing of all accident and stolen goods reports.
- Checked all fire exit doors on a daily basis to make sure they are operational and up to code.
- Completed yearly budget for the housekeeping and maintenance departments
Warehouse Worker
Lauren Hansen
New York, NY
10.1994 - 10.1996
- Responsible for loading and unloading trucks.
- Responsible for picking and packing orders that came in on a daily basis.
- Responsible for cleaning the warehouse and discarding empty pallets.
Education
General Studies - undefined
Manhattan Center for Science and Mathematics
New York, NY, USAGED -
ALC
09.2019
Skills
- I have over 20 years experience in the use of numerous cleaning machines ie walk behind scrubbers, buffing machines and carpet extractors
- I have over 20 years experience in operating scissor lifts
- I have over 15 years of experience in purchasing and inventory control
- I have over 15 years of experience in health club facility management and operations
Activities and Honors
Awarded the quarterly All Star employee in 2007., Awarded the MVP most valuable employee of the year in 2007., Certificate of Achievement in the Dale Carnegie Leadership Series 2014., Certificate of Achievement in the Dale Carnegie Leadership Series 2015., Certificate of Achievement in the Dale Carnegie Effective Management Coaching and Communication Skills 2016., Certificate of Achievement in the Dale Carnegie Leadership Style and Managing Performance 2017., Certified Coach of the National Association of Youth Sports., Head Coach STS Sports Flag Football League., Head Coach Pelham Bay Warriors Tackle Football League.
Timeline
Security Officer
Unity Building Security
10.2020 - Current
Senior Operations Manager
Chelsea Piers Fitness
10.1997 - 01.2019
Warehouse Worker
Lauren Hansen
10.1994 - 10.1996
General Studies - undefined
Manhattan Center for Science and Mathematics
Concierge
NFC Amenities
2023 - Current
GED -
ALC