Gregory Romaine
Milton,NY
Summary
Accomplished Licensed Loan Originator/Sales Manager with a proven track record at Homestead Funding Corp., adept in loan processing proficiency and effective communication techniques. Demonstrated success in enhancing client satisfaction rates, streamlining loan origination processes, and mentoring new hires. Excelled in regulatory compliance and pipeline management, significantly improving loan application approvals and fostering strong industry relationships.
Overview
22
22
years of professional experience
Work History
Licensed Loan Originator/ Sales Manager
Homestead Funding Corp.
8 Airline Drive, Albany NY 12205
02.2010 - Current
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Collected information from banks, institutions and employers to assess applicant eligibility.
- Achieved high client satisfaction ratings by demonstrating a thorough understanding of loan programs and accurately matching borrowers with the most suitable options.
- Facilitated clear communication between borrowers, Realtors, escrow agents, and other stakeholders during the loan process.
- Collaborated with underwriters and processors to ensure timely and accurate loan approvals.
- Increased loan application approvals by efficiently reviewing and analyzing financial documents.
- Streamlined the loan origination process for faster customer service and higher satisfaction rates.
- Assisted clients with complex financial situations, providing tailored solutions to meet their unique needs.
- Maintained compliance with federal and state regulations throughout all stages of the loan origination process.
- Managed a high volume of applications, consistently meeting or exceeding company performance metrics.
- Reduced processing times by collaborating closely with internal teams to address any potential issues early in the loan process.
- Enhanced client retention rates through exceptional customer service skills and personalized attention given to borrower''s needs.
- Continuously updated knowledge on regulatory changes affecting lending practices, maintaining strict adherence to legal requirements at all times.
- Developed strong relationships with local Realtors, resulting in a consistent pipeline of referrals.
- Provided ongoing support to borrowers throughout their home buying journey, ensuring complete understanding of each step involved in securing a mortgage.
- Mentored new hire Loan Originators, sharing best practices and valuable industry insights to accelerate their professional development.
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
Vice President
Gold Mortgage Services
Cornwall, NY 12518
01.2002 - 02.2010
Skills
- Loan Processing Proficiency
- Loan origination software
- Time management mastery
- Documentation Review
- Strong Sales Acumen
- Pipeline Management
- Regulatory Compliance Knowledge
- Networking capabilities
- Goal-oriented mindset
- Effective Communication Techniques
Accomplishments
President Award Winner at Homestead Funding 14 years in a row.
Timeline
Licensed Loan Originator/ Sales Manager
Homestead Funding Corp.
02.2010 - Current
Vice President
Gold Mortgage Services
01.2002 - 02.2010