Gregory Saint Juste
Smyrna,GA
Summary
Motivated professional with a background in leadership and teamwork seeking to establish a career in the hospitality industry. Strong skills in time management and a proven ability to enhance company competitiveness. Committed to delivering exceptional customer service and ensuring a positive guest experience. Collaborates effectively with diverse teams to achieve organizational goals and consistently exceeds expectations.
Overview
11
11
years of professional experience
Work History
DIRECTOR OF OPERATIONS
LOW COUNTRY CATERING
02.2022 - Current
- Working manager position conditioned to lead and grow LowCountry Catering's Operations department by managing the day-to-day facility operations and event logistics
- Contribute to the bottom line by implementing cost saving strategies in the warehouse and at events
- Provide leadership and manage the operation team; assist with hiring, training and staffing
- Delegate daily tasks and ensure they are being completed
- Service and maintain a fleet (maintenance records, gas, etc.)
- Procure rental vehicles when applicable
- Work with vendors on negotiating the best price
- Manage and assist with pre-event and post-event responsibilities such as loading event equipment, clean up, and logistics
- Make employee schedules and manage overtime and labor costs
- Implement and maintain safety procedures and compliance with state laws with warehouse and building maintenance standards
- Oversee Staffing Department.
SENIOR CATERING MANAGER
WOLFGANG PUCK CATERING
05.2021 - 02.2022
- In Charge of all Event logistics and staff management
- Plan events from start to finish according to requirements, target audience and objectives
- Coordinate all operations
- Analyze event success and prepare reports
- Supervise and train event staff and managers.
EVENT COORDINATOR
BOLD CATERING AND DESIGN
01.2019 - 01.2021
- In charge of coordinating social and corporate events from planning to execution
- Establishing and maintaining relationships with vendors and venues
- Planning event details and aspects, including seating, dining and guests
- Creating reliable financial reports and collecting payments on time
- Planning for potential scenarios that could impact the integrity of the event
- Maintaining a working knowledge of the complex needs of a wide variety of events.
EVENT MANAGER
BOLD CATERING AND DESIGN
12.2016 - 01.2019
- In charge of event operations (weddings, Private and corporate events)
- Managing events and addressing potential problems that may arise
- Overlooking the day-to-day activity of the staff.
Department Manager
Walmart
06.2013 - 11.2016
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
MANAGEMENT INFORMATION SYSTEM -
GEORGIA STATE UNIVERSITY
ATLANTA, GA05.2017
Skills
- Problem solving
- Leadership training
- Operational Efficiency
- Operations Oversight
- Hiring and Onboarding
- Strategic planning and execution
- Staff Management
- Communication
- Leadership
- Creative and critical thinking
- Language: English, French, Spanish, Creole
- Business Management
Title
DIRECTOR OF OPERATIONS
Accomplishments
- Effectively coordinated events at the Georgia Aquarium and Grady Hospital for more than 10,000 attendees simultaneously.
- Successfully Managed AT&T Hospitality Tent at the Masters tournament in Augusta GA (2017-2019).
- Skillfully oversaw the Delta Airline Masters event for three consecutive years, in 2022, 2023 and 2024.
- Skillfully oversaw UPS Masters event in 2024.
References
- James Staples, LowCountry Catering, Sales Manager, 770-853-6938
- Damssaul Dufrene, Vanguard, UX Designer, 302-864-3338
Languages
French
Native or Bilingual
Spanish
Professional Working
Creole
Native or Bilingual
English
Full Professional
Timeline
DIRECTOR OF OPERATIONS
LOW COUNTRY CATERING
02.2022 - Current
SENIOR CATERING MANAGER
WOLFGANG PUCK CATERING
05.2021 - 02.2022
EVENT COORDINATOR
BOLD CATERING AND DESIGN
01.2019 - 01.2021
EVENT MANAGER
BOLD CATERING AND DESIGN
12.2016 - 01.2019
Department Manager
Walmart
06.2013 - 11.2016
MANAGEMENT INFORMATION SYSTEM -
GEORGIA STATE UNIVERSITY
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