Gregory Santander
2850 West Grauwyler Road,Texas
Summary
Dynamic Concrete Pump Operator with proven expertise at Morris Shea, excelling in work zone safety and customer service. Recognized for enhancing operational efficiency and fostering strong team relationships. Skilled in boom pump operations and problem-solving, consistently improving service delivery and customer satisfaction through strategic planning and effective communication.
Overview
8
8
years of professional experience
Work History
Concrete Pump Operator
Morris Shea
Chesapeake, VA
09.2025 - 03.2026
- Assisted in managing daily operations to ensure efficient service delivery.
- Coordinated staff schedules to optimize workforce productivity and coverage.
- Trained and mentored new team members on operational procedures and company standards.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assistant Manager
QuikTrip
Dfw Texas
06.2018 - 09.2025
- Assisted in managing daily operations to ensure efficient service delivery.
- Coordinated staff schedules to optimize workforce productivity and coverage.
- Trained and mentored new team members on operational procedures and company standards.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Irving High School
Irving, TX05.2017
Skills
Work zone safety
Slab construction
Pre-trip inspections
Boom pump operations
Sales expertise
Strategic planning
Direct sales
Rapport and relationship building
Fluent bilingualism
Customer service
Language translation
Problem-solving
Languages
Spanish
Full Professional
Timeline
Concrete Pump Operator
Morris Shea
09.2025 - 03.2026
Assistant Manager
QuikTrip
06.2018 - 09.2025
High School Diploma -
Irving High School