Creative Business Owner with an exceptional 19 year background spent in customer service. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
13
13
years of professional experience
Work History
Business Owner/Customer Service Representative
Greater Good Housing LLC
Milwaukee, WI
06.2019 - Current
Managed day-to-day business operations.
Developed and implemented marketing strategies to generate new clients
Provide Housing for clients
Monitor all residents and make sure they have what they need
communicate with case managers for multiple clients
Oversaw end-to-end business processes to maintain proficiency and profitability.
Responded to clients requests, offering excellent support and tailored recommendations to address needs
Journeyman Carpenter
APW, designs
Milwaukee, WI
04.2017 - 01.2019
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Journeyman Carpenter
Pinnacle Solutions
Milwaukee, WI
06.2016 - 02.2017
Install windows and doors
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Gathered and disposed of worksite debris to remove safety hazards.
Assisted with basic carpentry work such as installing wooden floors and crown molding.
Cleaner
Clean As A Whistle
02.2013 - 06.2016
Cleaning windows, dusting, and mopping
Removed trash, debris and other waste materials from premises.
Handled equipment, chemicals, and materials properly and with caution.
Used time management and efficient cleaning methods to meet deadlines.
Food Preparation Worker
Whole Foods
Atlanta, GA
07.2010 - 05.2012
Take orders, cook, and prepare food
Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Supported kitchen team by being responsive and pitching in to complete tasks.
Customer Service Representative/Small Business Co-Owner at Big Dogs Red Hot BunsCustomer Service Representative/Small Business Co-Owner at Big Dogs Red Hot Buns
Business Development Representative/Customer Service Representative at Serra Chevrolet Buick GMCBusiness Development Representative/Customer Service Representative at Serra Chevrolet Buick GMC
Member Service Representative/Credit Card Customer Service Representative at Navy Federal Credit UnionMember Service Representative/Credit Card Customer Service Representative at Navy Federal Credit Union