Strategic and results-driven MBA graduate with a strong background in sales administration, business development, and client relations within the certification and health services sector. Proven track record of supporting C-suite stakeholders, managing complex sales operations, and contributing to the growth of key business accounts. Demonstrates exceptional communication, project coordination, and data analysis skills with a strong foundation in executive leadership.
Overview
10
10
years of professional experience
Work History
Business Development Manager
NSF International
06.2019 - Current
Serve as a key liaison for Supply Chain Food Safety sales, managing communication with CEOs, QA Managers, and business owners.
Oversee Salesforce data entry, quote generation, and project tracking for food certification programs.
Prepare weekly sales performance reports and provide strategic updates to global senior leadership.
Coordinate contract management, RFP responses, and support tradeshows and internal business initiatives.
Supported compliance-driven sales processes across 100 client accounts annually, ensuring contractual and regulatory accuracy.
Contributed to services under 10 globally recognized certification schemes, including GFSI, SQF, and Non-GMO Project.
Played a key role in Salesforce processing and proposal support for over three million dollars in annual revenue.
Helped streamline reporting systems shared across five global business units, improving forecasting accuracy and efficiency.
Guest Experience Manager
LIV Cannabis
09.2024 - 01.2025
Consult with patients and customers to recommend cannabis products for therapeutic use based on symptoms, lifestyle, and dosage requirements.
Ensure compliance with state regulations and maintain accurate inventory and product handling procedures.
Provide education on new products, proper usage, and cannabis strains while supporting safe consumption practices.
Guest Experience Manager
Joyology
09.2021 - 09.2024
Consult with patients and customers to recommend cannabis products for therapeutic use based on symptoms, lifestyle, and dosage requirements.
Ensure compliance with state regulations and maintain accurate inventory and product handling procedures.
Provide education on new products, proper usage, and cannabis strains while supporting safe consumption practices.
Behavior Technician Recruiter
Centria Autism Services
10.2018 - 07.2019
Recruited and onboarded behavior technicians across the U.S. to support growth in autism services.
Sourced talent via LinkedIn, Indeed, and cold-calling; conducted interviews and tracked candidates.
Maintained integrity of ATS data and ensured timely candidate communication.
Recruiting Coordinator
Huffmaster
06.2017 - 08.2018
Staffed healthcare professionals for short-term labor disruption assignments nationwide.
Disney College Program
Walt Disney World Resort
01.2016 - 08.2018
Participated in a highly selective internship combining on-the-job experience with leadership development and guest service training.
Provided exceptional customer service and maintained Disney brand standards in high-volume, fast-paced settings.
Rotated through various guest-facing roles and collaborated across departments to support park operations and enhance guest satisfaction.
Marketing Intern
Prestige Athletics
09.2015 - 01.2016
Managed social media and promoted event activities across digital platforms.