Provided excellent customer service by addressing passenger inquiries and concerns.
Adapted quickly to changing schedules and passenger requirements as needed.
Established trust with corporate clients by arriving punctually for scheduled pickups and meetings.
Maintained a clean and well-functioning vehicle for a comfortable passenger experience.
Navigated efficiently through traffic by utilizing GPS technology and personal knowledge of local routes.
Increased repeat business by building rapport with clients through friendly conversation and professional demeanor.
Shipping and Receiving Clerk
Omegaflex
07.2020 - 06.2021
Processed incoming shipments, ensuring accurate inventory records and timely distribution to appropriate departments.
Coordinated outgoing freight, selecting optimal carriers and managing shipping schedules for efficiency.
Collaborated with team members to optimize workflow, enhancing overall productivity in shipping and receiving operations.
Developed standard operating procedures for shipping processes, resulting in improved consistency and reduced errors.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
Limousine Driver
Celebrity Limousine
02.2011 - 03.2020
Navigated diverse routes to ensure timely and safe transportation for clients.
Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
Coordinated with dispatch to optimize route efficiency and reduce wait times for clients.
Mentored new drivers on company policies, safety protocols, and customer service standards.
Developed strong client relationships through personalized interactions and understanding of preferences.
Mapped efficient routes with minimal disruption to passengers or schedules.
Checked in with dispatch service and updated with current location.
Operated party vehicles, buses and town cars.
Demonstrated professionalism while interacting with event planners, hotel concierges, security personnel, and other essential contacts to coordinate smooth transportation experiences for clients.
Contributed to business growth through positive word-of-mouth referrals from satisfied customers who appreciated the emphasis on comfort and reliability during rides.
Maintained an accident-free driving record with thorough pre-trip inspections and adherence to safety regulations.
Ensured client punctuality by effectively managing schedule and adjusting routes as needed to avoid traffic delays.
Increased repeat clientele through exceptional communication skills and personalized service offerings.
Remained calm and poised in emergent situations.
Public Works Employee
West Whiteland Township
03.2003 - 10.2010
Operated heavy machinery for construction and maintenance of public infrastructure.
Conducted routine inspections to ensure compliance with safety regulations and operational standards.
Collaborated with team members to complete projects efficiently and effectively.
Trained new employees on safety protocols, equipment usage, and task procedures.
Performed routine inspections of public facilities, identifying areas requiring repair or maintenance.
Followed instructions from supervisor regarding daily job tasks and duties.
Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
Performed preventive maintenance and repairs on various types of equipment.
Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
CDL Truck Driver
Wickes Lumber
02.2000 - 11.2002
Operated heavy-duty trucks to transport goods safely and efficiently across long distances.
Conducted pre-trip inspections to ensure compliance with safety regulations and vehicle performance standards.
Collaborated with dispatch team to optimize routing and improve delivery schedules.
Trained new drivers on safe driving practices and company policies to enhance operational efficiency.
Implemented best practices for cargo securing to minimize damage during transportation.
Operated with safety and skill to avoid accidents and delays.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Completed on-time deliveries by choosing best and most efficient routes.
Inspected load security and checked for damages.
Loaded truck and properly secured items to prevent damage for deliveries.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Fostered positive working relationships with regular customers.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Carpet Installer
McAteers Carpet Service
09.1989 - 10.1999
Installed various carpet types, ensuring proper fit and alignment for optimal appearance.
Conducted post-installation inspections to verify quality standards and client satisfaction.
Removed existing flooring materials and prepared area for installation of new products.
Laid or repaired tile to meet small-scale and large-scale project requirements.
Assisted in training new hires on industry best practices, resulting in improved overall team performance.
Operated hand and power tools such as [Type], [Type] and [Type].
Drove company-owned vehicles to residential and commercial project locations to complete carpet installations.
Maintained a safe work environment by following proper safety procedures during installations.