
Dynamic and results-driven professional with extensive experience in customer service and security management at Trimet. Proven ability to enhance customer satisfaction through effective complaint handling and relationship building. Skilled in data entry and documentation, demonstrating a commitment to quality assurance and operational excellence. Strong communicator with a focus on continuous improvement.
Addressed or changed unwanted behavior on the transit system or on transit property.
Offered customer oriented problem solving
Provided information as well as security and a liaison for all customers using the transit system
Provided updates on movement and all criminal felony level mischief directly to Transit Police