Gregory Smith
Mooresville,NC
Summary
Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks. Now I am looking for a new challenging career in the IT field.
Overview
17
17
years of professional experience
Work History
Bulk Order Filler/Team Trainer
Family Dollar Distribution Center
04.2013 - Current
- Operated forklifts, standup electric pallet jacks and manual pallet jacks.
- Pulled warehouse items from shelves based on number, size, color, quantity and quality requirements.
- Operated scanners to pick proper orders.
- Answered questions regarding inventory, shipping, freight and supplies.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Collaborated with team members to complete timely orders and avoid delays.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Checked inventory and selected products from specific locations based upon availability.
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Picked and packed order items.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Supervised and trained new staff in performing census.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Recorded daily activities for inventory control.
- Responsible for training new hires.
- Chosen on multiple occasions to assist in training new associates in new distribution centers across the country.
Lot Coordinator
Enterprise Rent-A-Car
06.2012 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Followed safety protocols for personal, guest and automobile safety.
- Parked and retrieved cars according to customer needs.
- Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
- Parked and retrieved vehicles to enhance efficient use of parking space.
- Directed traffic and monitored parking areas to maintain safety and order.
- Escorted drivers to vehicles and helped load or carry large items.
Security Officer
Dst Output
09.2012 - 04.2013
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Shift Leader
Dunkin' Donuts
05.2007 - 06.2012
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed and implemented new processes and procedures to streamline operations.
- Generated reports detailing findings and recommendations.
Education
No Degree -
Mitchell CC
Statesville, NCNo Degree -
Southern Connecticut State University
New Haven, CTCyber Security Certificate -
Devry Univeristy
02.2024
Skills
- Work Area Maintenance
- Pallet Arrangement
- Forklift Operation
- Order Picking
- Light Maintenance
- Quality Control
- Loading and Unloading
- Product Packing
- Forklift Driving
- Production Line Operations
- Product Location
- Order Picking and Processing
- Pallet Jack Operation
Timeline
Bulk Order Filler/Team Trainer
Family Dollar Distribution Center
04.2013 - Current
Security Officer
Dst Output
09.2012 - 04.2013
Lot Coordinator
Enterprise Rent-A-Car
06.2012 - Current
Shift Leader
Dunkin' Donuts
05.2007 - 06.2012
No Degree -
Mitchell CC
No Degree -
Southern Connecticut State University
Cyber Security Certificate -
Devry Univeristy
Similar Profiles
Jadon EdwardsJadon Edwards
Bulk Order Filler at Dollar Tree and Family Dollar Distribution CenterBulk Order Filler at Dollar Tree and Family Dollar Distribution Center
MADAI SANCHEZMADAI SANCHEZ
FORKLIFT OPERATOR at DOLLAR TREE/FAMILY DOLLAR DISTRIBUTION CENTERFORKLIFT OPERATOR at DOLLAR TREE/FAMILY DOLLAR DISTRIBUTION CENTER
Zabeer ShahZabeer Shah
Manager at Family Dollar Distribution CenterManager at Family Dollar Distribution Center
Ashley CrowAshley Crow
Transportation Shop Coordinator at Family Dollar Distribution CenterTransportation Shop Coordinator at Family Dollar Distribution Center
Dale McBrideDale McBride
Vintage Reseller at Self EmployedVintage Reseller at Self Employed