Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gregory Smith

Tampa,FL

Summary

Results-oriented professional with strong background in regional development, adept at driving growth and operational excellence. Proven track record in leading cross-functional teams and implementing strategic initiatives that align with organizational goals and expectations. Known for keeping a solid reputation within the industry for the last 14 years, willing and wanting to collaborate for the betterment of the client, open and optimistic to adapting to changing business needs, while emphasizing a high level of standard and expectation of my own team to deliver the best experience and solution for clients.

Overview

14
14
years of professional experience

Work History

Regional Director of Sales / Fundraising Services

Qtego Fundraising Services
05.2012 - Current
  • Supported development and execution of regional sales.
  • Have consistently delivered over $1,000,000 to $1,500,000 million in sales for the past 10 years.
  • Assisted in managing cross-functional teams to align objectives with organizational goals.
  • Contributed to market analysis efforts, identified growth opportunities, and stayed updated with industry competition through personal research and client conversation.
  • Coordinated communication between the client to my team(s) to streamline the relationship and execution of our services.
  • Participated in training sessions, gaining knowledge of industry standards and best practices.
  • Engaged in team meetings, offering insights to improve the clients' efforts.
  • Managed the integration of new partners, ensuring a smooth transition and onboarding for the partnership.
  • Clients would look to me to move the needle for something they requested, needed or had a wish-list item for.
  • Represented the company at various conferences in my market(s).
  • Excelled in promotional opportunities and onboarding of new accounts.
  • Handled high-end customers and clients to assist my team and maintain excellent customer service.
  • Implemented strategies and best practices for my clients, effectively targeting new concepts resulting in increasing their revenue streamlining their efforts.

Onsite Team Supervisor

QTEGO Fundraising Services
05.2012 - Current
    • Oversaw and lead the team at any onsite function.
    • Lead by example and not afraid to execute the simplest task; but would train team members, fostering skill development and promoting their personal growth to enhance the overall support for our client(s).
    • Implemented many process improvements based on personal experience from attending hundreds of events. (Was not afraid to bring these ideas to the table if I knew it would better my clients' efforts and outcome).
    • Stayed in control in all situations - dealing with clients, their donors, other vendors and my team.
    • Would be in charge of the entire fundraising software and service of an event, seeing anywhere from $50,000 to $3,000,000 in revenue being raised in a single event.
    • Setup, trained and lead the Registration process, guests assistance, flow of the event and Checkout process in conclusion.

Shift Supervisor

Starbucks
10.2011 - 04.2012
  • Supervised daily operations, ensuring compliance with safety protocols and operational standards.
  • Trained and mentored team members on standard operating procedures and best practices.
  • Monitored workflow efficiency, implementing process improvements to enhance productivity.
  • Coordinated shift schedules, placed store orders, worked all positions during this tenure.

Education

BBA -

University of Central Florida
Orlando, FL

Skills

  • Acquiring, Building and Maintaining Client Relationships
  • Staff and Volunteer training, development and management during onsite events
  • After learning a product that provides a solution for a client's need, I go all in and want to know everything I can to help them
  • Lead teams (small and large) at different fundraising events (golf tournaments, Galas, luncheons)
  • Spearheaded meetings and presentations promoting the company's product Would host lunch and learns and utilize online platforms for demos or schedule in-person meetings

Accomplishments

  • From 2012 to current, I have grown my clientele from (3) clients when accepting the job to retaining over (500) annually in my tenure.
  • Have supervised teams of 1 to 20 members at high-end functions.
  • Collaborated with clients of 1 - 8 on staff, working with anyone from CEO, Director of Development, Fundraising Specialist, Co-Chairs to PTO parents.
  • Resolved product issue through consumer testing and being open to client feedback post service.
  • Consistently hit top sales within the sales team every month for the last 12 years.
  • Managed the versatility of clients' needs - online or in person.

Timeline

Regional Director of Sales / Fundraising Services

Qtego Fundraising Services
05.2012 - Current

Onsite Team Supervisor

QTEGO Fundraising Services
05.2012 - Current

Shift Supervisor

Starbucks
10.2011 - 04.2012

BBA -

University of Central Florida

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