Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Gregory Stamper

Gambrills,MD

Summary

Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Motivated Restaurant Worker with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Caterer

Be My Guest Catering
01.2018 - Current
  • Collaborated with clients to plan event venues, menus and budgets.
  • Disciplined and dedicated to meeting high-quality standards.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Sourced food ingredients from local markets and food suppliers to acquire items needed for food preparation.
  • Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Utilized culinary techniques to create visually appealing dishes.
  • Participated in food tastings and taste tests.

Host and Server

Cohen's Retreat
01.2019 - 01.2022
  • Host and Server at high end resort restaurant
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Promoted business loyalty by fostering positive customer relationships.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Completed daily side work and opening and closing duties without fail.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Event Usher

The Port Comedy Club
02.2023 - Current
  • Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Directed ticket holders to seats and facility locations.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Sold admission, processed payments, and issued tickets.
  • Handled crowd control to maintain order and prevent overcrowding.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Worked with other staff members to facilitate smooth flow of operations.

Education

Bachelor of Fine Arts - Dramatic Writing

Savannah College of Art And Design
Savannah, Georgia
01.2022

Hospitality & Culinary -

Johnson & Wales
Charlotte, North Carolina
01.2017

High School Diploma - Graduated with Honors in the Arts

DeMatha Catholic High School
Hyattsville, Maryland
01.2016

Skills

  • Writing
  • Editing
  • Formatting of articles
  • Public speaking
  • Food service
  • Event management
  • Language proficiency
  • Strong work ethic
  • Cash handling experience
  • Health codes compliance
  • Guest and client satisfaction
  • Hospitality service expertise
  • Customer relations
  • Strong interpersonal skills
  • Verbal communication
  • Guest relations

Interests

Weightlifting, Physical Health, Food Science, Literature, Stand-up Comedy


Also Traveled Extensively throughout Southeast Asia, Europe

Timeline

Event Usher

The Port Comedy Club
02.2023 - Current

Host and Server

Cohen's Retreat
01.2019 - 01.2022

Caterer

Be My Guest Catering
01.2018 - Current

High School Diploma - Graduated with Honors in the Arts

DeMatha Catholic High School

Bachelor of Fine Arts - Dramatic Writing

Savannah College of Art And Design

Hospitality & Culinary -

Johnson & Wales

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Gregory Stamper