Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gregory Stenger

Augusta,Ga

Summary

Resourceful professional with experience in customs clearances and shipment coordination. Skilled in cargo management and knowledgeable about customs regulations. Expertly develops client relationships and provides tailored solutions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Statements Supervisor

UPS
01.2019 - Current
  • Ensure payments to US Customs is completed on time
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Devised and implemented processes and procedures to streamline operations.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Trade Management Specialist

UPS
05.2017 - 01.2019
  • Instituted a process for Fish and Wildlife clearance.
  • Stayed abreast of regulatory changes impacting customs enforcement and other import-impacted agencies.
  • Properly classify products for customers according to US HTS.
  • Submitted documentation to US Customs of customer's products for rulings.
  • Determine if applicable classifications qualify for free trade agreements.
  • Processed customs declarations and maintained records of customs documents.
  • Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
  • Assisted with problem resolution and dispute management relating to import and export activities.

Dispatch Coordinator

UPS
05.2015 - 05.2017
  • Ensure shipments clear port within port specific time
  • Prepare transportation for shipments being inspected by Customs and Border Protection and pay any charges
  • Track and trace shipments being imported into United States and ensure timely pick up.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
  • Monitored driver locations in field and solved discrepancies to keep team on-track.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.

Air Small Package Import Processor

UPS
03.2011 - 04.2015
  • Contact customers and complete in a timely manner shipments that the raters were not able to complete
  • Compliantly classify bearing and determine if items were subject to government regulation.
  • Received and reviewed incoming documents and materials.
  • Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
  • Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.

Education

BBA - Accounting

Augusta State University
Augusta, GA
01.1989

Skills

  • Import Compliance
  • Management
  • Accounting
  • Operations Management
  • Data Analytics
  • Process Improvement
  • Processes and Procedures
  • Goal-Oriented
  • Business Administration
  • Training and Mentoring
  • Team Building
  • Critical Thinking

Certification

Licensed Customs Broker 2015

Timeline

Statements Supervisor

UPS
01.2019 - Current

Trade Management Specialist

UPS
05.2017 - 01.2019

Dispatch Coordinator

UPS
05.2015 - 05.2017

Air Small Package Import Processor

UPS
03.2011 - 04.2015

BBA - Accounting

Augusta State University
Gregory Stenger