Gregory Stigi

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.

• Worked in store helping customers find the right flooring for their needs .

• Scheduling to have customers floors measured and working up estimates for them.

• Did price changes and stocking of flooring department. Also keeping department clean and down stocked.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.

Managed returns, exchanges and refunds in accordance with store policy.

• Acquired signed statements from employer and employee after an accident happened at place of employment. With that information determined if an investigation or surveillance was needed

• Did some surveillance work as well.

• Opened and closed store.

• Counted money .

•Hired associates and trained them.

• Helped customers on sales floor as well as at customer service desk.

• Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
• Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
• Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
• Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.