Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Sullivan

Collierville,TN

Summary

A seasoned professional with a robust background in freight movement specializing in logistics, quality process management, and continuous improvement. Demonstrated leadership in coordinating ramp operations and ensuring the safe handling of dangerous goods, complemented by strong problem-solving abilities and effective team collaboration. Achieved significant improvements in operational efficiency and safety compliance.

Overview

38
38
years of professional experience

Work History

Material Handler/Equipment Operator

FedEx Express
06.2013 - Current
  • Monitored inbound and outbound flight schedules for timely arrivals and departures
  • Transported and mated crew stairs to preplanned aircraft gates for flight crew deplaning.
  • Assisted offload operations logistics in transporting multiple shipments to varied sort destinations
  • Maintained safety compliance protocols for securing unattended aircraft and focused on safe work methods to prevent accidents.
  • Utilized continuous improvement and proactive and predictive quality assurance methodologies to analyze and mitigate customer service failures.

Ramp Agent Supervisor

FedEx Express
01.1997 - 06.2013
  • Coordinated all ramp operations relating to operational interface between loading and unloading the aircraft, including the weight and balance, as well as aircraft movements; to comply with all operational, security and safety policies, procedures, standards and processes to meet flight schedules
  • Coached, mentored, trained, and provided feedback to team members on the operational processes of efficient freight movement to ensure safe and timeless workflows.
  • Utilized effective communication skills, goal setting, and strategic planning methods daily to provide optimal logistic performance levels.
  • Implemented effective communication protocols between ramp agents and other airport departments for better collaboration.
  • Ensured compliance with FAA regulations and company policies through diligent oversight of ramp agent activities.
  • Led cross-functional teams in developing innovative solutions for common challenges faced in the daily operations of a busy airport environment.

Dangerous Goods Specialist

FedEx Express
08.1992 - 01.1997
  • Ensured safe and legal handling of dangerous goods packages, including proper separation, palletizing, and staging for aircraft and truck operations
  • Verified related dangerous goods paperwork was completed accurately and on time.
  • Performed identification and compliance checks for hazardous materials and completed all basic and recurrent training. Read and interpreted manuals, regulations, charts, and tables, and effectively communicated verbally in a time-sensitive, noisy operations environment.
  • Coached, mentored, trained, and provided feedback to team members on dangerous goods recognition, handling, and safe work methods.
  • Collaborated with cross-functional teams to develop robust emergency response plans for potential dangerous goods incidents.

Checker Sorter

FedEx Express
08.1987 - 08.1992
  • Organized and separated shipments according to city, state, and zip code protocols to ensure timely and accurate delivery for multiple flight destinations.
  • Programmed and operated automated sorting equipment and systems.
  • Loaded and unloaded containerized freight on aircraft flights and truck routes

Education

Associate of Applied Science - Computer Engineering Technology

State Technical Institute At Memphis
Memphis, TN

Skills

  • Quality assurance inspections
  • Verbal and written communication
  • Problem-solving
  • Team collaboration
  • Process management
  • Logistics
  • Leadership

Timeline

Material Handler/Equipment Operator

FedEx Express
06.2013 - Current

Ramp Agent Supervisor

FedEx Express
01.1997 - 06.2013

Dangerous Goods Specialist

FedEx Express
08.1992 - 01.1997

Checker Sorter

FedEx Express
08.1987 - 08.1992

Associate of Applied Science - Computer Engineering Technology

State Technical Institute At Memphis

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Gregory Sullivan