Professional with a strong background in non-profit/ Mentorship pursuing project management roles.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Professional Mentor
Friend of the Children, Los Angeles
09.2022 - Current
Mentored a caseload of 8 youth, developing and tracking individualized SMART goals across academic, social skills, and health domains to support long-term growth
Collaborated with team to find resources for families with housing, job, and food access support
Collaborated with team to execute community events to build youth and caregiver participation and strengthened community engagement
Earned youth mental health first aid certification strengthening ability to identify and support youth mental health challenges
Created quarterly reports tracking youth developments with key goals
Monitored student progress to support academic growth
Worked with parents and teachers to assist youth struggling with behavioral and academic challenges
Life Coach
Injoy Life Resources
03.2015 - 04.2022
Provide direct care to adults with developmental disabilities ranging from Mild, Moderate, Severe, and Profound
Trained in CPI methods to de-escalate physical behaviors
Conducted meetings with service coordinators to create objective goals for clients and track progress
Administered safe lifting procedures for non-ambulatory members
Helped clients set weekly goals and plan how to accomplish objectives
Assisted clients with developing life management skills and coping mechanisms to handle daily living requirements
Collaborated with regional counselors to find resources suitable for clients needs
Ensured confidentiality of clients personal records and documents
Remained composed and focused in assisting clients with severe cognitive delays and emotional distress
Adhered to all safety practices in the workplace
Updated client’s paperwork to meet the standards of state and local requirements
Collaborated with Behaviorist and Occupational therapist to create individualized service plans for clients
Cashier
Marshalls
08.2010 - 09.2017
Provide exceptional customer service receiving top reviews in surveys
Assists in pricing and stocking inventory, display preparation and maintains quality store presentation
Helped customers update accounts, sign up for new services and take advantage of special offers
Trained new team members in cash register operation, stock procedures and customer service
Worked closely with front-end staff to assist customers
Learned roles of other departments to provide coverage and keep store operational
Education
Bachelor of Arts - Communication Studies
California State University
Long Beach
06-2019
Associate of Arts - Behavioral and Social Sciences, Liberal Arts
Santa Monica College
Santa Monica, CA
03-2014
Skills
CPR Certified
Customer Service
Microsoft Word, Excel
Certification
Project Management Certification (PMP) Feb-2026
Timeline
Professional Mentor
Friend of the Children, Los Angeles
09.2022 - Current
Life Coach
Injoy Life Resources
03.2015 - 04.2022
Cashier
Marshalls
08.2010 - 09.2017
Bachelor of Arts - Communication Studies
California State University
Associate of Arts - Behavioral and Social Sciences, Liberal Arts