GREGORY TYSON
Fairfield,CA
Summary
Accomplished Transit Training Specialist at SFMT San Francisco Municipal Transportation Agency, adept in e-learning platforms and training program development. Spearheaded comprehensive training enhancements, significantly boosting employee performance and satisfaction. Excelled in mentoring, with a keen focus on evolving organizational needs and achieving alignment with strategic goals.
Overview
2025
2025
years of professional experience
Work History
Transit Operator
Sfmta San Francisco Municipal Transportation Agency
- Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
- Achieved higher on-time performance with strict adherence to schedules and effective route planning.
- Increased efficiency by utilizing GPS technology for real-time route adjustments based on traffic conditions or road closures.
- Acted as a positive representative of the transit company by maintaining a professional appearance and demeanor at all times while on duty.
- Completed required paperwork, including timesheets, incident reports, and maintenance logs to ensure accurate recordkeeping.
- Collaborated with dispatchers to receive route updates or report any delays affecting the transit schedule.
- Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.
- Improved passenger satisfaction by providing timely and efficient transit services.
- Prepared for emergencies by maintaining knowledge of emergency evacuation procedures and first-aid skills.
- Followed all local traffic laws while operating various types of public transportation vehicles.
- Assisted in the training of new Transit Operators, sharing expertise and best practices for successful job performance.
Transit Training Specialist
SFMTA San Francisco Municipal Transportation Agency
02.2011 - Current
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
- Developed training handbooks, computer tutorials and reference materials.
- Developed lesson plans, instructional materials and written practice tests for Type and Type training courses.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
- Spearheaded updates to existing training materials to maintain relevance with industry best practices and evolving organizational needs.
- Trained and mentored Number new personnel hired to fulfill various roles.
- Documented participation and evaluated learning for each participant.
- Conducted regular needs assessments to ensure alignment of training initiatives with organizational goals and objectives.
- Provided coaching and mentoring to employees.
Education
None - Criminology
City College of San Francisco
San Francisco, CASkills
- Learning management systems
- E-learning platforms
- Training program development
- Training program design
- Training evaluation
Timeline
Transit Training Specialist
SFMTA San Francisco Municipal Transportation Agency
02.2011 - Current
Transit Operator
Sfmta San Francisco Municipal Transportation Agency
None - Criminology
City College of San Francisco