GREGORY A ULLMANN
Job Coach
San Jose,CA
Summary
Experienced Job Coach successful in job-site training and intervention for clients in community employment settings working closely to determine job training goals and ongoing success.
Overview
4
4
years of post-secondary education
14
14
years of professional experience
Work History
City Mail Carrier
USPS
Campbell, CA
09.2018 - Current
- Deliver mail and packages to private homes and businesses.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Distributed mail on foot to residences and businesses, delivering to approximately 200 customers per shift.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Job Coach
Hope Services
San Jose, CA
04.2007 - 09.2018
- Assisted individuals with disabilities to learn and accurately carry out job duties
- Provide job-site training and intervention for clients in community employment settings and work closely with clients and employers to determine job training goals and ongoing success.
- Evaluate client job function and provide one-on-one training when needed.
- Hold consultations on employment related issues for success of long term employment.
- Follow employer policies and procedures while assigned to various locations.
- Maintain a professional relationship with family members, employers, and funding sources.
- Complete required reports and documentation; maintain case files, conduct annual and semi-annual meetings, prepare IPP’s.
- Comply with safety and confidentiality standards.
- Work independently in the community, develops and implements instructional plans, social skill training and provides interventions as needed.
- Perform task analysis and time studies for wage evaluations as required by Department of Labor.
- Developed career plans based on individual needs.
- Maintained case files and documented actions.
- Met with parents to resolve conflicting employment priorities and issues.
Education
Certificate - Google IT Support
02.2017 - 08.2018
- Received Google IT Support Certificate
- License Number HTX6G2P3JDLX
- Coursework in Technical Support, Computer Networking, Operating Systems, System Administration and IT Infrastructure Services, IT Security
Certificate - Material Handling
06.2005 - 07.2005
- Awarded Material Handler Certificate
General Education
10.2002 - 01.2003
- Coursework in Lifetime Fitness, Introduction to Astronomy and Social Problems
General Education
11.2001 - 01.2002
- Coursework in English
09.2000 - 06.2002
- Diploma
Skills
One-on-one counseling
Verbal and written communication
Self-directed mindset
Emotional Support
Documentation and Data Entry
Social Understanding
Organizational Abilities
Customer Service
Timeline
City Mail Carrier - USPS
09.2018 - Current
Coursera - Certificate, Google IT Support
02.2017 - 08.2018
Job Coach - Hope Services
04.2007 - 09.2018
San Jose Job Corps Center - Certificate, Material Handling
06.2005 - 07.2005
Cowley Community College - , General Education
10.2002 - 01.2003
West Valley Community College - , General Education
11.2001 - 01.2002
Branham High School - ,
09.2000 - 06.2002