Gregory Voltattorni
Belmont,CA
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
17
17
years of professional experience
Work History
Cashier
K1 Speedway Go Kart Racing
South San Francisco, California
03.2024 - Current
- Scanned items and checked pricing on cash register for accuracy.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Processed customer payments quickly and returned exact change and receipts.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Director of Compliance
Air Cargo Inc.
South San Francosco, California
03.2015 - 12.2015
- Identified and evaluated compliance risks associated with operations, policies, procedures and regulations.
- Created and managed training classes to educate new hires and existing employees about compliance concerns.
- Analyzed data to provide insights and recommendations for mitigating conduct risk.
- Used proprietary systems to process applications, filings and registrations.
- Investigated complaints concerning non-compliance with established rules and regulations.
Internet Services
Koblick Supply Inc.
Redwood City, California
10.2008 - 11.2011
- Answered incoming calls promptly and professionally.
- Answered customers' questions and addressed complaints in person and via phone.
- Ordered stock and priced and shelved incoming goods.
- Greeted customers, assessed their needs and provided appropriate services.
- Processed daily transactions promptly to keep workflows moving smoothly.
- Provided technical support to customers over the phone or in person.
- Prepared daily reports of fuel, oil and accessory sales.
- Collected cash payments from customers or charged purchases to credit cards.
Education
High School Diploma -
Junipro Serra High School
San Mateo, CA06-1990
Some College (No Degree) - Agricultural Business
College of San Mateo
San Mateo, CASkills
- Returns processing
- Drawer balancing
- Product restocking
- Currency counting
- Complex Problem-solving
- POS systems
- Basic math
- Credit and cash transactions
- Order verification
- Merchandise restocking
Timeline
Cashier
K1 Speedway Go Kart Racing
03.2024 - Current
Director of Compliance
Air Cargo Inc.
03.2015 - 12.2015
Internet Services
Koblick Supply Inc.
10.2008 - 11.2011
High School Diploma -
Junipro Serra High School
Some College (No Degree) - Agricultural Business
College of San Mateo
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