Gregory Wagner
Dunkirk,MD
Summary
Dynamic AV Technician with a proven track record at Edge Technologies, enhancing client satisfaction through expert AV issue resolution and innovative audio-visual integration. Skilled in network configuration and known for an exceptional work ethic, I've significantly improved team efficiency and stayed at the forefront of AV technology trends.
Overview
5
5
years of professional experience
Work History
AV Technician
Edge Technologies
03.2020 - Current
- Improved client satisfaction by promptly addressing AV equipment issues and providing efficient solutions.
- Increased team efficiency by training junior technicians on best practices related to AV system installation, maintenance, and troubleshooting.
- Maintained up-to-date knowledge of industry trends and cutting-edge technology, incorporating new advancements into daily work processes.
- Ensured smooth transitions between speakers at conferences by closely monitoring audio levels and adjusting as needed for optimal sound quality.
- Provided exceptional customer service, anticipating and fulfilling clients'' needs regarding audiovisual requirements for their events.
Education
Associate of Science - Dentistry
St Clair County Community College
Port Huron, MISkills
- Network configuration
- Audio-visual integration
- IP networking
- Video conferencing
- Microsoft teams
- AV issue resolution
- Excellent work ethic
- Equipment testing
- Excellent reasoning skills
Timeline
AV Technician
Edge Technologies
03.2020 - Current
Associate of Science - Dentistry
St Clair County Community College
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