Gregory Webber
Fedex Freight
Ledgewood,NJ
Summary
Dedicated professional with a focus on workplace safety and team empowerment. Experienced in implementing effective training programs and optimizing operational workflows to achieve strategic objectives.
Work History
Assistant Service Center Manager
5 Years- Facilitated management of service center operations to enhance efficiency and maintain safety standards.
- Streamlined staff scheduling and assignment processes to ensure maximum operational effectiveness.
- Analyzed existing processes and introduced strategies to elevate efficiency in customer service operations and ensure safety compliance.
- Monitored inventory levels and placed supply orders to support seamless operations.
- Directed line haul operations by coordinating shuttle drivers and extra board to ensure efficient freight service.
- Streamlined pickup and delivery operations through effective planning and routing.
Enhanced service coverage across NYC metro and surrounding areas. - Investigated and resolved customer inquiries and complaints, maintaining high standards of customer satisfaction.
Operations Manager
- Implemented process improvements that increased productivity and reduced operational costs.
- Streamlined daily operations to enhance efficiency and reduce processing times.
- Coordinated cross-functional teams to ensure timely project completion and adherence to quality standards.
- Trained and mentored new staff, fostering a collaborative work environment and enhancing team performance.
Operations Manager/Operations Supervisor
- Led cross-functional teams to ensure timely delivery and service excellence.
- Streamlined operational processes to enhance package handling efficiency.
- Implemented inventory management systems to optimize resource allocation.
- Conducted performance reviews to mentor staff and improve productivity.
- Established safety protocols ensuring compliance with industry regulations and standards.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Freight Handler/Operations Supervisor
23 Years 5 Months- Loaded and unloaded trucks, ensuring accurate placement of packages in designated areas.
- Operated material handling equipment to transport freight efficiently within warehouse environment.
- Assisted in inventory management by tracking incoming and outgoing shipments effectively.
- Maintained cleanliness and organization of work area to uphold safety standards.
- Collaborated with team members to optimize loading processes and reduce delays.
- Implemented safety protocols during operations, minimizing risk of injury and accidents.
Education
High School Diploma
Skills
Operations management
Scheduling coordination
Payroll management
Team development
Staff development
Performance analysis
Inventory management
Performance reporting
Workplace safety
Safety trained
Safety compliance
Operational leadership
Timeline
Assistant Service Center Manager
Fedex Freight
09.2021 - 2026Read More
Freight Handler/Operations Supervisor
FedEx Inc
04.2003 - 2013Read More
Operations Manager
FedEx Inc
2017 - 2021Read More
Operations Manager/Operations Supervisor
FedEx Inc
2013 - 2017Read More
Pococno Mountain High School
High School Diploma
Read More