Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gregory Webster

Summary

Dynamic and results-oriented professional with extensive experience in transportation and logistics management, notably with Werner Enterprises. Excelled in route planning and driver supervision, enhancing operational efficiency and customer satisfaction. Demonstrated strong leadership and problem-solving abilities, achieving significant improvements in delivery timeliness and safety standards. Skilled in logistics functions and adept at fostering team collaboration.

Overview

33
33
years of professional experience

Work History

Transportation Coordinator

Werner Enterprises
06.2024 - 10.2024
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Tracked shipments from dispatch through delivery to verify timely arrival.
  • Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
  • Improved transportation efficiency by streamlining route planning and coordinating schedules.
  • Ensured timely delivery of goods by closely monitoring shipments and proactively addressing potential delays.
  • Coordinated schedules and communicated changes to customers.

CDL A OTR Driver

Werner Enterprises
10.2019 - 06.2024
  • Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
  • Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
  • Established strong working relationships with fellow drivers, dispatchers, maintenance personnel, and other key stakeholders in the transportation process for seamless operations.
  • Increased overall safety by conducting thorough pre-trip and post-trip inspections on vehicle equipment and load.
  • Coordinated closely with dispatchers to address any issues that arose during trips such as schedule changes, breakdowns, or emergency situations.
  • Adhered to all federal regulations and company policies, resulting in a clean driving record with no violations or accidents.
  • Assisted in loading and unloading cargo as needed, ensuring safe handling of goods during transport.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.

Tow Truck Driver

Michaels Towing and Recovery
06.2013 - 10.2019
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
  • Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
  • Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Infantryman

US Army
05.2008 - 03.2014
  • Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
  • Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Employed various weapons systems proficiently in both offensive and defensive engagements.
  • Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
  • Conducted reconnaissance patrols to gather valuable intelligence, contributing to informed decision-making during operations.

District Manager

Eastcoast Waffles Inc.
06.2011 - 01.2013
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Restaurant Manager

Northlake Foods
08.1991 - 04.2008
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

High School Diploma -

Turner Ashby High School
Dayton Va

Skills

  • Route planning
  • Logistics functions
  • Transportation scheduling
  • Shipping documentation
  • Driver supervision
  • Delivery issues resolution
  • Loading & shipping schedules
  • Routing plans
  • Vehicle inspections
  • Dispatching coordination
  • Securing loads

Languages

Asl / American Sign Language
Limited Working

Timeline

Transportation Coordinator

Werner Enterprises
06.2024 - 10.2024

CDL A OTR Driver

Werner Enterprises
10.2019 - 06.2024

Tow Truck Driver

Michaels Towing and Recovery
06.2013 - 10.2019

District Manager

Eastcoast Waffles Inc.
06.2011 - 01.2013

Infantryman

US Army
05.2008 - 03.2014

Restaurant Manager

Northlake Foods
08.1991 - 04.2008

High School Diploma -

Turner Ashby High School

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Gregory Webster