Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Wilhoite

Stoughton,WI

Summary

Accomplished driver with a proven track record of enhancing delivery efficiency and customer satisfaction at Advanced Concrete. Skilled in GPS navigation and route planning, coupled with exceptional customer service abilities, led to a significant improvement in on-time delivery rates. Demonstrates a strong commitment to safety and vehicle maintenance, ensuring optimal performance and reliability.

Overview

39
39
years of professional experience

Work History

Driver, Warehouse Orders

Advanced Concrete
06.2023 - Current
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
  • Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
  • Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
  • Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
  • Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
  • Improved delivery efficiency by optimizing routes and adhering to schedules.
  • Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.

Driver/Operator

Wingra Stone
04.2014 - 06.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Reduced delivery times with careful planning and route optimization.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Participated in quality assurance meetings, offering insights that led to improvements in product consistency.
  • Assisted in development of predictive maintenance schedule, reducing unexpected machinery failures.
  • Facilitated smoother onboarding process for new machinery through creation of detailed operating manuals.
  • Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
  • Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
  • Contributed to energy conservation efforts by optimizing machine operation schedules.
  • Maintained organized work area by cleaning and removing hazards.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Reviewed production schedules and streamlined processes.

Warehouse Clerk

Winfield Solutions
01.2003 - 04.2006
  • Kept warehouse up to safety and health regulations at all times.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
  • Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
  • Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
  • Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
  • Improved efficiency with quick and accurate loading of boxes.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
  • Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
  • Checked packages and merchandise for damage and notified vendors.
  • Optimized space utilization within the warehouse through strategic reorganization of products based on size, weight, and demand patterns.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
  • Ensured regulatory compliance by properly handling hazardous materials according to established guidelines and policies.
  • Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
  • Expedited urgent orders with prioritized packing and shipping procedures, ensuring timely delivery to customers in need.
  • Coordinated with other departments to resolve issues related to inventory discrepancies or misshipments effectively.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Conducted research to address shipping errors and packaging mistakes.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Sorted and delivered materials to different work areas and staff.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.

Owner/Operator Truck Driver

Wilhoite and Associates
02.1986 - 09.2002
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
  • Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
  • Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
  • Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
  • Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
  • Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
  • Maintained current Class [Type] CDL with Hazardous Materials and Doubles and Triples endorsements.
  • Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
  • Contributed to a positive team atmosphere among fellow drivers by providing support, assistance, and sharing best practices when needed.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
  • Increased revenue by strategically expanding client base and negotiating favorable contract terms.
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
  • Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
  • Adopted advanced technological tools to optimize navigation, record keeping and vehicle maintenance tracking which contributed to overall efficiency.
  • Coordinated seamless handoffs between other drivers or distribution centers to ensure continuity of service for customers.
  • Achieved cost savings for business operations through effective fuel management strategies and preventative maintenance programs.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Inspected load security and checked for damages.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Answered roadside assistance calls for tows and other vehicle support.

Education

Bachelor of Science - Computer Networking And Telecommunications

University of Phoenix
Tempe, AZ
02.2014

GED -

Ennis High School
Ennis, TX
04.1986

Skills

  • Loading and unloading
  • Order Picking
  • Heavy Lifting
  • Warehouse Safety
  • Truck loading
  • Shipping and receiving
  • Customer Service
  • Pallet Jack Handling
  • Vehicle Maintenance
  • Valid Driver's License
  • Safe Driving Record
  • Vehicle Cleaning and Maintenance
  • GPS and route planning
  • Attention to Detail
  • Vehicle inspections
  • Map reading and navigation skills
  • Problem-Solving
  • Safe Driving
  • Time management skills
  • Time Management
  • Punctual and Reliable
  • Shipping and packaging
  • Dispatch Communication
  • Logistics knowledge
  • Client Relationship Management
  • Clean Driving Record
  • GPS Navigation
  • Freight expertise
  • Current CDL license
  • Lifts up to [Number] pounds
  • Defensive Driving
  • Communication and Interpersonal Skills
  • Warehouse Operations
  • Multitasking
  • Efficiency and Time Management
  • Ability to Lift 50 Pounds
  • Order Processing
  • Load Safety
  • Dispatch Collaboration
  • Strong Working Relationships
  • Customer Relationships
  • Vehicle Safety and Maintenance
  • Manual Transmission
  • Documentation
  • Commercial Driving Experience
  • Traffic Laws and Regulations
  • Dependability and Honesty
  • Delivery and Shipment Records

Timeline

Driver, Warehouse Orders

Advanced Concrete
06.2023 - Current

Driver/Operator

Wingra Stone
04.2014 - 06.2023

Warehouse Clerk

Winfield Solutions
01.2003 - 04.2006

Owner/Operator Truck Driver

Wilhoite and Associates
02.1986 - 09.2002

Bachelor of Science - Computer Networking And Telecommunications

University of Phoenix

GED -

Ennis High School

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Gregory Wilhoite