Seasoned pharmaceutical industry professional with 17+ years of experience in competitive intelligence, data acquisition and analysis. Professional, creative problem-solver with a proven track record of identifying industry trends and presenting key data points to stakeholders. Consistently takes on new challenges and produces results.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Independent Consultant
Translucent Services
01.2024 - Current
Assisted cyber security and services firm with international expansion into three new geographies.
Generated reports detailing findings and recommendations.
Created customized financial models for clients, aiding in budgeting and forecasting exercises.
Made suggestions on capitalization
Conducted thorough reviews of operations to devise and deploy improvement strategies.
Vice President of Operations
PharmaForce International
08.2022 - 07.2023
Implemented comprehensive risk management plans to mitigate potential challenges or disruptions in operations.
Oversaw successful operations of all business units from project selection/design to delivery.
Spearheaded due diligence process during company's acquisition and brought it to successful conclusion.
Trained and guided team members to maintain high productivity and performance metrics.
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
Opened office in Bosnia and Herzegovina to support increased staff in that geography.
Successfully closed India office/operations
Director of Global Deployment Analyzer
PharmaForce International
06.2019 - 07.2023
Oversaw multi-million-dollar business unit responsible for analysis and reporting of pharmaceutical organizational benchmarking and physician detailing data to top-tier pharmaceutical companies.
Managed team of 20 direct reports residing in four countries and covering 6 geographic regions.
Responsible for accuracy and entry of tens of thousands of data points with varying due dates along with additional client requests. Data is updated in real-time, requiring attention to detail and planning to ensure our clients received the data needed in a timely fashion.
Developed and deployed new research approach that successfully brought data error rate of over 80% to less than 10% within one year of taking position.
Reduced overhead expenses and increased unit bandwidth by finding more efficient ways to accomplish tasks. Utilized existing third-party online tools to keep data organized and create action items to stay ahead of industry changes proactively, drastically reducing data delivery times and increasing opportunities to complete additional projects.
Rebuilt all research teams. Interviewed, hired, and trained almost 20 employees over three years. Retention rate was above 90% with newly trained personnel.
Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Instituted employee cross-training so that each person thoroughly understood everyone’s roles, increasing understanding of workflow, reducing error rate, and providing staff with the knowledge necessary to solve unique situations.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Increased sales of Deployment Analyzer by 40% unit profit by 25% over the course of two years.
Modified company website/database to better fit client needs. Included additional data points, insights, and improved website navigation/data visualization.
Director of Asia-Pacific Operations
PharmaForce International
03.2010 - 03.2022
Managed team of research analysts covering the pharmaceuticals market in Asia-Pacific region.
Brought business unit to profitability for the first time since its inception by examining our research practices and reducing project timelines by 40%.
Designed tools so that my team better understood their progress and had quantitative measurements of what could be accomplished daily.
Strategically restructured our product portfolio to better reflect market changes and better fit our clients needs. Potential projects were analyzed by market trends specific to each region and ensured there were enough competitors to warrant a multi-client study.
Business Analyst
PharmaForce International
12.2004 - 03.2010
Gathered data on deployment of pharmaceutical companies’ customer-facing teams and calculation of their marketing expenses.
Called and cultivated clients and business contacts.
Assessed financial health of multiple pharmaceutical company products and business units.
Designed business logic formulas for expenditure calculation to ensure standard method of application for appropriate benchmarking.
Designed layout and workflow of expenditure software that allowed for intuitive expenditure calculation and historical analysis by other analyst teams.