Gregory Young

Building relationships with local businesses and thirsty humans. Control of production and the volume of inventory. Introducing new ideas and concepts that allow a new company to gain reputation and further growth.

To broaden home owners on the opportunities of owning solar and explain the value, not only to the user, but also the value to our beautiful planet. Direct sales, personal awareness, sales techniques on product and building relationships that further grow the company.

Hired, trained, developed and monitored performance of service and bar department staff. Defined department objectives to run a smooth establishment. Communicated changes from management to to inform and educate department employees. Improved customer satisfaction by listening to complaints and finding appropriate ways to solving problems. Created appropriate and time efficient schedules to manage the restaurants needs. Dealt with guests needs and issues, consistently upholding professionalism and calmness to maintain customer satisfaction.

Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons. Trained incoming staff on restaurant practices and procedures. Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service. Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales. Cultivated warm relationships with regular customers. Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business. Explained menu items and suggested appropriate options for food allergy concerns.