Summary
Overview
Work History
Education
Skills
Certification
Timeline
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GREGORY A BURKETT

Mooresville,NC

Summary

Leader in delivery execution of multiple IT systems with expertise in a diverse range of technologies in multiple industry settings with over 25 years of experience. Demonstrated success in managing System Design, Product Strategy and Development, Risk Management. Customer focused and well organized, results driven individual with proven ability in delivery of client applications that improve efficiency. Exceptional communicator, focused on building client relationships.

Professional business leader prepared for challenges of Senior Manager role. Combines deep understanding of business operations with commitment to driving team success and achieving significant results. Renowned for adaptability in dynamic environments and collaborative approach to problem-solving, leveraging keen analytical and decision-making skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Sr Manager Information Security Officer (BISO)

BANK OF AMERICA
01.2018 - Current

As a seasoned cybersecurity professional. I bring experience driving secure digital transformation in the financial sector. I specialize in aligning advanced security practices with business objectives to safeguard critical assets across complex financial ecosystems—including mortgage, wealth management, CRM (Salesforce), and merchant/payment platforms. With a deep understanding of threat modeling, zero trust architecture, data protection, and regulatory compliance (GLBA, SOX, PCI DSS), I’ve led cross-functional security initiatives that fortify both legacy and cloud-based environments. My background uniquely combines technical depth with strong business acumen, enabling me to translate evolving risk landscapes into actionable strategies for stakeholders and executive leadership.

I’ve successfully embedded security-by-design principles into customer-facing platforms and internal operations, proactively managing risks in fast-paced, high-value domains. From securing digital mortgage origination pipelines to enabling secure CRM integrations for sales enablement and ensuring merchant/payment ecosystems are hardened against fraud and cyber threats—my work consistently bridges the gap between cybersecurity and business value.

Whether advising product teams, partnering with IT, or enabling audit readiness, I focus on delivering resilient, compliant, and secure solutions that support innovation and trust.

Core Focus Areas:
• Business-Aligned Cybersecurity Strategy
• Secure CRM and Salesforce Architecture
• Data Protection & Privacy Engineering
• Payments & Merchant Security (PCI DSS, tokenization)
• Cloud & SaaS Risk Governance
• Threat Intelligence & Layer 7 Defense
• Security Program Development & Metrics
• Cyber Risk Communication to Executives
Let’s connect if you’re passionate about building security programs that empower financial services to operate securely at scale.

Technology Manager

BANK OF AMERICA
01.2006 - 01.2018
  • Company Overview: Global Information Security, Client Management System, Customer Profitability Systems, Global Markets Product Management Systems, Regulatory Systems.
  • Multiple Application Manger positions held during ten year career in the Global Wholesale Banking Technology group.
  • Managed global team Development Leads, Technical Developers, Business analysts in IT operations supporting Investment and Corporate Banking.
  • Integration lead for Credit Center application. Led development of data warehouse, sourcing strategies, & integration with Sales Force.
  • Led development of Closure Orchestration Portal for consolidating multiple systems into a single portal for support of Global Financial Crimes Account Closures (GFCC).
  • Led deployment of Enhanced Due Diligence System for compliance with AML, Bank Secrecy Act.
  • Lead, organized and implemented Access Management system for Wholesale Banking Business; streamlining onboarding process, automating revocations and improving controls through centralized policy decision points (PDP’s).
  • Partnered with Identity Access Management (IAM) team for integration with ARM and adherence to authorization controls.
  • Translated business goals, feature concepts, and customer needs into prioritized product requirements and use cases.
  • Implemented ITIL framework for Incident and Problem Management.
  • Proactive Risk Identification and Reduction.
  • Developed program for achieving a reduction of data volume by twenty five percent.
  • Streamlined application owner and line of business approvals for system access process.
  • Created visibility into processing progress and processing times through dashboards.
  • Reduced monthly profitability reporting time frames from 38 hours to 14 hours.
  • Managed team through integration of Bank of America and Merrill Lynch systems.
  • Managed Vendor Relationships through SOW and CPL contracts.
  • Achieved 15% operational productivity gains across the team.
  • Global Information Security, Client Management System, Customer Profitability Systems, Global Markets Product Management Systems, Regulatory Systems.

Program Manager

Bureau of Alcohol Tobacco and Firearms -Paradigm Solutions
01.2005 - 01.2006
  • Company Overview: Enforcement Protection Systems (EPS)
  • Managed the development, implementation and maintenance of thirty five separate software systems for the Bureau of Alcohol Tobacco and Firearms (BATF). Maintained the primary customer relationship with BATF’s Firearms Tracing Center and the Federal Firearms Licensing Center. Delivered multiple strategic projects on time / on budget.
  • Identified issues in the SDLC and changed process to better account for resource allocation and improved accuracy of costs associated with projects.
  • Led review and audit of ATF vendor solution that was over budget, created new design and implementation plan to bring program back on track.
  • Transitioned multiple programs from waterfall to agile methodology.
  • Set up all applications on a maintenance release schedule and closed defects existing for greater than 1 year.
  • Developed agile integration testing to match vendor’s agile development.
  • Coordinated with ATF management to develop and execute on system roadmaps for five year planning.
  • IPT co-chair for J2EE common architecture.
  • Enforcement Protection Systems (EPS)

Project / Architecture Manager

Altarum
01.2004 - 01.2005
  • Technical Project Lead Executive Information Decision Systems (EIDS) – Lead team in the development and implementation of a syndrome detection system.
  • Led design of high transaction volume system using DB2.
  • Responsible for all major technical and third party product usage decisions.
  • Created RFP and lead vendor evaluation and selection of ETL solution.
  • Implemented system using J2EE, STRUTS, and COGNOS.
  • Analyst consultant for the Tricare Annual Report; developing statistical analysis and
  • Developed integration plan for the Healthcare Division to migrate the disparate projects into a consistent architecture.

Senior Systems Engineer

EDS
01.1996 - 01.2004
  • Lead developer overseeing the development team responsible for re-engineering legacy CICS applications and building new systems to support DoD personnel.
  • Delivered first J2EE Web based health benefit self-service enrollment and maintenance solution for policy and primary care physician management.
  • Delivered pharmacy benefit verification systems.
  • Created and managed multiyear roadmaps for health care delivery systems in compliance with DoD and Congressional mandates for healthcare services.
  • Achieved SEI-CMM Level 3 certification.
  • Developed HIPAA compliant HL7 & X12 solutions for healthcare systems.

Education

Master of Science - Cyber Security

Georgia Institute of Technology
Atlanta, GA
05-2028

B.S. - Chemistry

Radford University
01.1995

Skills

  • INFORMATION SECURITY
  • SOLUTIONS ARCHITECTURE
  • PRODUCT DEVELOPMENT
  • Contingency Recovery
  • AWS Cloud Security
  • Regulatory Compliance
  • Risk Management
  • Digital Currency ( Custody / Stable Coin)
  • AgenticAi/ GenAI Security
  • Threat Modelling

Certification

AWS Certified AI Practitioner

AWS Certified Cloud Practitioner

CCSS Level 1

Timeline

Sr Manager Information Security Officer (BISO)

BANK OF AMERICA
01.2018 - Current

Technology Manager

BANK OF AMERICA
01.2006 - 01.2018

Program Manager

Bureau of Alcohol Tobacco and Firearms -Paradigm Solutions
01.2005 - 01.2006

Project / Architecture Manager

Altarum
01.2004 - 01.2005

Senior Systems Engineer

EDS
01.1996 - 01.2004

B.S. - Chemistry

Radford University

Master of Science - Cyber Security

Georgia Institute of Technology
GREGORY A BURKETT