Gregory Cain Hollier
Arnaudville,LA
Summary
Hardworking employee enthusiastic about learning the accounting field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Customer Care Sales Specialist
STULLER
Lafayette, LA
02.2022 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Food Sales Associate
WALMART
Carencro, LA
04.2020 - 02.2022
- Greet customers and ascertain what each customer wants or needs
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Answer questions regarding the store and its merchandise
- Inventory stock and requisition new stock.
Bartender/Server
PREJEAN'S RESTAURANT
Lafayette, LA
12.2018 - 03.2020
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Provide guests with information about local areas, including giving directions
- Prepare checks that itemize and total meal costs and sales taxes
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Inform customers of daily specials
- Explain how various menu items are prepared, describing ingredients and cooking methods.
General Manager
NEW ORLEANS ORIGINAL DAQUIRIS
Carencro, LA
11.2015 - 11.2018
- Compile and balance cash receipts at the end of the day or shift
- Perform various financial activities such as cash handling, deposit preparation, and payroll
- Estimate ingredients and supplies required to prepare a recipe
- Train workers in food preparation, and in service, sanitation, and safety procedures
- Resolve customer complaints regarding food service
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel
- Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
- Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
Bartender/Server
PREJEAN'S RESTAURANT
Lafayette, LA
09.2012 - 10.2015
Bartender
RANDOL'S RESTAURANT
Lafayette, LA
08.2011 - 08.2012
Bus Boy / Server
PREJEAN'S RESTAURANT
Lafayette, LA
05.2002 - 07.2010
Education
Bachelor of Science - Accounting
Louisiana State University At Alexandria
Associate - General Studies General Business
South Louisiana Community College
Accounting
University of Louisiana At Lafayette
General Studies Accounting
Louisiana State University At Eunice
Skills
- Calm and Professional Under Pressure
- Maintaining Customer Database
- Building Customer Trust and Loyalty
- Account Servicing
- Upselling Products and Services
- Courteous with Strong Service Mindset
- Product and Service Knowledge
- Upselling Techniques
- Sales Generation
- Technological Knowledge
- Patient and Empathetic
- Excellent Attention to Detail
Timeline
Customer Care Sales Specialist
STULLER
02.2022 - Current
Food Sales Associate
WALMART
04.2020 - 02.2022
Bartender/Server
PREJEAN'S RESTAURANT
12.2018 - 03.2020
General Manager
NEW ORLEANS ORIGINAL DAQUIRIS
11.2015 - 11.2018
Bartender/Server
PREJEAN'S RESTAURANT
09.2012 - 10.2015
Bartender
RANDOL'S RESTAURANT
08.2011 - 08.2012
Bus Boy / Server
PREJEAN'S RESTAURANT
05.2002 - 07.2010
Bachelor of Science - Accounting
Louisiana State University At Alexandria
Associate - General Studies General Business
South Louisiana Community College
Accounting
University of Louisiana At Lafayette
General Studies Accounting
Louisiana State University At Eunice
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