Gregory-Titus Dorsey

Experience

• Supervised daily operations of the Global Security Operations Center, ensuring continuous monitoring and rapid response to security incidents.
• Led and coordinated GSOC analysts to maintain operational readiness and adherence to security protocols.
• Oversaw incident triage, escalation, and resolution processes to ensure timely and effective responses.
• Served as a point of contact for internal stakeholders regarding security events and operational concerns.

Contribution

• Implemented structured workflows and shift coordination processes to improve operational efficiency.
• Applied strong leadership and problem-solving skills to resolve incidents, manage escalations, and support analyst decision-making.
• Addressed internal inquiries and concerns promptly, ensuring clear communication during security events.
• Identified operational gaps and inefficiencies within GSOC processes and implemented corrective actions.

Impact

• Improved incident response times and overall GSOC efficiency through optimized workflows and clear expectations.
• Increased team productivity and consistency by standardizing procedures and performance guidelines.
• Strengthened internal stakeholder confidence through timely communication and effective incident handling.
• Maintained a collaborative, high-performing work environment that supported continuous security operations.

Experience

• Assisted with the design, development, & implementation of Seagate's Global Security Intelligence Program, establishing its foundational framework.

Contribution

• Led initiatives including the creation of Standard Operating Procedures (SOPs) & Templates, end-of-shift reporting, and training programs for new team members, all whilst leveraging OSINT, HUMINT, and TECHINT to deliver actionable insights.

Impact

• Protecting Seagate's brand reputation and preventing potential revenue loss. Enhanced operational efficiency by 30% and reduced exposure to counterfeit risks by 25% through the implementation of robust investigative protocols.

Career Break (5 Months)

• Transitioned following a company-wide restructuring at Meta in December 2022, which resulted in the elimination of my position. Utilized this period for professional development and to explore new opportunities aligned with my expertise in intelligence analysis and security operations.

Experience

• Delivered timely, intelligence-driven risk assessments to support Meta's global security operations.

Contribution

• Analyzed and synthesized multi-source intelligence, producing comprehensive location threat briefs and situational awareness reports to aid executive decision-making.

Impact

• Proactively mitigated risks across more than 15+ high-profile global initiatives, strengthening executive safety and operational readiness.

Experience

• Led investigations into counterfeit hard drives across international e-commerce platforms, identifying fraudulent listings and preventing brand damage.

Contribution

• Developed and refined counterfeit identification protocols, leveraging marketplace reviews and proprietary tracking systems to authenticate products.

Impact

• Achieved the removal of more than 200+ fraudulent listings, safeguarding Seagate's intellectual property and averting significant revenue losses.

YouTube Security: Incident Commander

Experience

• Provided emergency response leadership and served as the primary point of contact during campus incidents.

Contribution

• Deployed customer service and de-escalation techniques to resolve situations, coordinated with law enforcement and emergency services, and managed access control systems.

Impact

• Ensured timely resolution of campus incidents with zero escalation, maintaining a safe environment for employees and visitors.

23&Me Security: Security Operations Center (SOC) Analyst

Experience

• Oversaw SOC activities, including monitoring CCTV systems and conducting hourly perimeter checks.

Contribution

• Managed incident response workflows, provided detailed updates to GSOC, and ensured effective coordination with local emergency services.

Impact

• Enhanced situational awareness and operational efficiency, reducing response times by 20% during security events.

Residential Security Agent | Security Systems Tester

Experience

• Conducted comprehensive risk and vulnerability assessments for high-profile residential clients.

Contribution

• Implemented and tested advanced residential security systems, including CCTV, infrared cameras, motion sensors, and panic alarms, to strengthen client protection.

Impact

• Achieved a 100% success rate in securing client properties, mitigating potential risks, and ensuring the safety of residents and assets.

Experience

• Rapidly advanced through progressively responsible security roles, culminating in lead guard responsibilities.

Contribution

• Ensured compliance with OSHA standards, responded to security incidents, and authored detailed reports on workplace safety and theft cases.

Impact

• Reduced compliance gaps by 15% and improved response times to incidents by 20%, fostering a safer and more efficient workplace environment.