Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregteicha Smith

Dallas

Summary

Dynamic and dedicated professional with strong teamwork and customer interaction skills, honed at Chick-Fil-A. Proven ability to enhance customer satisfaction through efficient service and meticulous attention to cleanliness standards. Experienced in cash handling and food preparation, consistently achieving high-quality results in fast-paced environments.

Knowledgeable with solid background in restaurant operations. Proven ability to support team goals, maintain high standards of service, and contribute to positive dining experience. Demonstrated skills in customer service and teamwork.

Overview

21
21
years of professional experience

Work History

Restaurant Team Member

Chic-Fil-A
09.2024 - Current
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.

Deli Clerk

Tom Thumb Food Stores
10.2018 - 12.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Returns Processor

Home Depot
10.2006 - 08.2009
  • Unloaded, inspected, and stored damaged and returned products.
  • Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
  • Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
  • Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
  • Trained new hires on return processing procedures, fostering a supportive learning environment that ensured consistent performance standards across the team.
  • Conducted thorough investigations of disputed returns claims, working closely with customer service representatives to resolve disputes fairly and efficiently.

Sales Associate

Sam's Club
09.2004 - 07.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

North Dallas High School
Dallas, TX
05-2000

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Taking orders
  • Cleanliness standards
  • Food preparation
  • Order taking
  • Cash handling expertise
  • Kitchen support

Timeline

Restaurant Team Member

Chic-Fil-A
09.2024 - Current

Deli Clerk

Tom Thumb Food Stores
10.2018 - 12.2022

Returns Processor

Home Depot
10.2006 - 08.2009

Sales Associate

Sam's Club
09.2004 - 07.2006

High School Diploma -

North Dallas High School

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