Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Greidy Barrera

Pasadena,CA

Summary

I am an enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. I have a strong communication and a team player, eager to learn new processes to support overall organizational success. I am reliable and committed to always work hard and be the best I can be. I am also very responsible and dedicated to my work.

Overview

4
4
years of professional experience

Work History

Teacher

Familia Cristina Bethel Pasadena
Pasadena, CA
07.2020 - 02.2024
  • Working with children of different ages.
  • Create a personalized class every Sunday, using Auditory, Verbal, Visual, Logical, and Social. Developing each of these characteristics in each child.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Encouraged critical thinking skills and problem-solving strategies among students.

Cashier/Restaurant Waiter

Chamo's Venezuelan Cuisine
Pasadena, CA
04.2023 - 01.2024
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find store items.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Cashier Team Lead

Church's Chicken
Pasadena, CA
09.2020 - 06.2021
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Answered phone calls to assist customers with questions and orders.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

Phlebotomy Technician

Regan Career Institute
El Monte, CA
01-2024

High School Diploma -

Blair High School
1201 S Marengo Ave, Pasadena, CA 91106
06-2019

Skills

  • Customer Service
  • Cash Management
  • Written and Verbal Communication
  • Complex Problem-Solving
  • Service Quality
  • Positive Role Model and Mentor
  • Flexible and adaptive
  • Group Learning Mechanics

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Cashier/Restaurant Waiter

Chamo's Venezuelan Cuisine
04.2023 - 01.2024

Cashier Team Lead

Church's Chicken
09.2020 - 06.2021

Teacher

Familia Cristina Bethel Pasadena
07.2020 - 02.2024

Phlebotomy Technician

Regan Career Institute

High School Diploma -

Blair High School

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Greidy Barrera