Greig Lumsden
Summary
Lifelong commitment to the fixed-ops side of the dealership world with a passion to always be improving.
Demonstrated creativity in optimizing operations and a charismatic leadership style, significantly improving team productivity and revenue growth.
Overview
39
39
years of professional experience
Work History
Director, Warranty Operations and Pricing
AutoNation
Fort Lauderdale, FL
08.2023 - Current
- Manage a team and process focused on data analysis to generate warranty rate increases and parts markups, ensuring compliance with state statutes for OEM submissions.
- Assess best practices and conduct data analysis to achieve the highest possible increase across more than 260 dealerships
- Implemented business practices to save processing time/effort.
- Utilize a custom-built Power BI dashboard to identify opportunities to enhance gross profit, margins, and processes.
Senior Manager, Parts and Service Support
AutoNation
Fort Lauderdale, FL
04.2017 - 07.2023
- Support 250+ dealers nationwide in all things related to Fixed Ops.
- Data analysis from Microsoft SQL Server and a self-created Power BI set of dashboards.
- All types of CDK setups and processes, including Labor Type and Op code setups.
- Parts monthly/annual reconciliation help.
Parts Director
AutoNation Mercedes-Benz Of Marietta
Marietta, GA
11.2015 - 03.2017
- Opened up the dealership as a brand new point
- Enhanced customer experience by providing prompt assistance, accurately fulfilling orders, and addressing inquiries professionally.
- Ensured optimal stock levels by conducting regular inventory audits and adjusting orders as needed.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Provided timely, insightful and accurate reports to upper management.
Parts Manager
AutoNation Nissan Thornton Road
Lithia Springs, GA
08.2013 - 10.2015
- Worked closely with Service Director to align goals and work as a team.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Parts Specialist
AutoNation Nissan Marietta
Marietta, GA
01.2005 - 07.2013
Parts Manager
Wallace Nissan/Cadillac
Stuart, FL
12.2001 - 11.2004
Parts Specialist
Stuart Nissan/Oceanside Nissan
Stuart, FL
08.1996 - 11.2001
Parts Specialist
H & K Medway Ltd
Gillingham, Kent, UK
08.1985 - 03.1992
Education
High School Diploma -
Howard School For Boys
Gillingham, Kent, UK06.1985
Skills
- Proficient in SQL, Power BI, Power Query, Excel, CDK
- Creativity and Innovation
- Employee Development
- Data Analysis
- Charismatic Leader
- Revenue Growth
Timeline
Director, Warranty Operations and Pricing
AutoNation
08.2023 - Current
Senior Manager, Parts and Service Support
AutoNation
04.2017 - 07.2023
Parts Director
AutoNation Mercedes-Benz Of Marietta
11.2015 - 03.2017
Parts Manager
AutoNation Nissan Thornton Road
08.2013 - 10.2015
Parts Specialist
AutoNation Nissan Marietta
01.2005 - 07.2013
Parts Manager
Wallace Nissan/Cadillac
12.2001 - 11.2004
Parts Specialist
Stuart Nissan/Oceanside Nissan
08.1996 - 11.2001
Parts Specialist
H & K Medway Ltd
08.1985 - 03.1992
High School Diploma -
Howard School For Boys