Greshaun Perkins
MCKINNEY
Summary
Experienced Administrative Assistant with a strong commitment to delivering outstanding customer service in dynamic work settings. Exceptional organizational skills and the ability to make sound decisions while juggling multiple tasks simultaneously. Thrives in independent and collaborative team environments, driven by a self-motivated work ethic.
Overview
16
16
years of professional experience
Work History
Virtual Administrative Assistant
Get It Right LLC
06.2023 - Current
- Ensured accuracy in data entry tasks while upholding strict attention to detail for consistent quality control measures within company databases
- Improved client satisfaction by managing calendars, scheduling meetings, and organizing travel arrangements.
- Enhanced team collaboration through proficient coordination of virtual meetings and conference calls across various time zones.
- Conferred with customers by telephone, chat or email to provide information.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
Health Unit Coordinator
Baylor Scott and White Plano
10.2008 - 05.2023
- Receive, organize and fax medical records while maintaining privacy
- Provide excellent customer service with an average 98% satisfaction rate
- Delegating tasks to appropriate staff
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided exceptional customer service to patients and families through empathetic listening and clear communication skills.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Associate's Degree - Business
Collin Community College
Plano, TX05.2023
Skills
- Strong Organizational Skills
- Efficient Document Management
- Calendar management
- Service Excellence
- Analytical Problem-Solving
- Multitasking and organization
- Accurate Data Entry
- Effective Task Prioritization
- Workflow optimization
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Twice Nominated for Employee of the month
- Won Employee of the year out of 1000 employees
Additional Information - Detailed References
- Christine Brooks, Texas Health, Christine.brooks33@yahoo.com, 760-900-5412
- Alvionna Brewster, CEO, Black Nurse Entrepreneur, bne@blacknurseentrepreneurs.com, 214-909-2985
Timeline
Virtual Administrative Assistant
Get It Right LLC
06.2023 - Current
Health Unit Coordinator
Baylor Scott and White Plano
10.2008 - 05.2023
Associate's Degree - Business
Collin Community College
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