Greslee Cabrera
Tampa,FL
Summary
Dedicated and meticulous Office Administrator with over five years of experience excelling at prioritizing, completing multiple tasks simultaneously and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within.
Overview
7
7
years of professional experience
Work History
CENTER ADMINISTRATOR
CareMax Medical Centers
Tampa, FL
12.2021 - Current
- Ensures center policies and procedures are followed as per established guidelines
- Ensures referrals, MRA, dispensary, and other processes are functioning as per established guidelines.
- Responsible for all the supervision of the medical center staff.
- Follows HEDIS guidelines, making sure patients are scheduled for medical gaps in accordance with medical condition.
- Ensures daily cash reconciliation.
- Completes required monthly departmental reports and submits to VP of Operations as requested.
- Participates in the planning and development of activities within the medical center.
- Maintains control of office and medical supplies as per established guidelines.
- Participates and ensures resolution of issues raised by center staff.
- Conducts employee annual performance evaluations.
- Responsible for monitoring center metrics.
- Ensures compliance with the external regulatory agencies.
- Works together with the marketing department in the planning and coordination of marketing events.
- Ensures productivity levels are sustained as established in guidelines.
- Responsible for the oversight of all provider's working schedules.
- Accountable for membership growth and retention.
- Responsible for orientation, training, and counseling of employees when appropriate.
- Responsible for appropriate staffing for center.
- Responsible for the review and approval of payroll for respective employees.
MEDICAL OFFICE MANAGER
Advantis Medical Centers
Tampa, FL
02.2018 - 12.2021
- Empowered employees to independently resolve problems and disputes.
- Preserved customer loyalty by quickly and completely resolving complaints.
- Motivated employees to continuously grow knowledge and enhance abilities.
- Controlled office supplies, including placing new orders, monitoring usage, and coordinating regular restocking.
- Protected organizational information with effective safety and security procedures for digital and physical files.
- Troubleshoot problems and developed successful solutions.
- Kept all areas clean, organized and in line with company professional standards.
- Served customers by going above-and-beyond to offer exceptional support for all needs.
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
- Updated office files daily and kept records organized.
Education
Associate of Arts - Allied Health
Hillsborough Community College
Tampa, FL05.2023
Skills
- Work Planning and Prioritization
- Verbal and Written Communication
- Attention to Detail
- MS Office
- Team Building and Leadership
- Performance Evaluations
- Payroll Oversight
- Highly Organized
- Staff Scheduling
- Timesheet Processing
- Problem-Solving
- EMR Software
- Medical Practice Operations
- Insurance Eligibility and Verification
- Regulatory Compliance
Timeline
CENTER ADMINISTRATOR
CareMax Medical Centers
12.2021 - Current
MEDICAL OFFICE MANAGER
Advantis Medical Centers
02.2018 - 12.2021
Associate of Arts - Allied Health
Hillsborough Community College
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