Extensive experience across multiple sectors, including healthcare, retail, and business management. Strong problem-solving skills with a focus on finding effective solutions in challenging situations. Dedicated to maintaining a calm and positive demeanor while assisting colleagues. Demonstrates a strong work ethic and commitment to excellence in every role.
Overview
2026
2026
years of professional experience
Work History
Cashier
Pickette's Supermarket
Sales Associate
Dollar General Store
03.2003 - 02.2004
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Counselor(summer)
Girl Scouts
School Custodian
TCBOE
09.2022 - Current
Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
Kept building spaces premises clean inside and outside.
Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
Checked in and stocked inventory throughout facility.
Moved furniture for cleaning and set up for special events.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Completed routine floor stripping, sealing, and finishing.
Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
Facilitated a secure campus atmosphere by locking doors after hours while following all security protocols laid out by administrators.
Maintained inventory of cleaning supplies and materials while staying within budget constraints set by the school administration.
Ensured waste management efficiency by properly disposing of trash and recyclables according to regulations.
Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
Reported vandalism or other damage to property to supervisor.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Operated buffers and burnishers to clean and polish floors.
Responded immediately to calls from personnel to clean up spills and wet floors.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used power scrubbing and waxing machines to scrub and polish floors.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Janitorial Worker
Lincoln Baptist Church
05.2019 - 03.2021
Swept hard surface floors using broom or push broom dust mop.
Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
Dusted surfaces, ledges, fixtures and furniture.
Sanitized break area kitchen counters, tables and sinks.
Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
Assisted in maintaining inventory levels of cleaning supplies, ensuring timely replenishment when necessary.
Damp-mopped hard floors to clean and remove residue or spillage.
Hand-cleaned telephones, door knobs and remote controls.
Contributed to a pleasant atmosphere for visitors through diligent upkeep of common areas, restrooms, and entryways.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Polished stainless steel fixtures and furniture details.
Promoted energy efficiency by turning off lights and equipment when not in use during routine cleaning tasks.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Cleaned equipment and machinery to maintain in optimum working condition.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Identified repair needs and major maintenance concerns, and escalated issues to management.
Supervised supplies in inventory and submitted reorder requests.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Caregiver, Special Needs
Private Duty
10.2004 - 12.2012
Prepared meals and snacks and fed clients.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Enhanced the quality of life for special needs individuals by providing personalized care and attention.
Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
Office Manager
Weight Loss For Life
05.2006 - 05.2009
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Daycare Worker
Mrs. Frankie’s Day School
10.2003 - 10.2004
Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Taught children to organize toys, wash hands, and share by leading by example.
Enforced rules and managed behavior through developmentally appropriate discipline.
Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
Meticulously sanitized toys and play equipment.
Distributed food, napkins, and beverages in preparation for snack time.
Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
Encouraged good behaviors using positive reinforcement methods.
Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
Maintained child-friendly environment with access to outdoor activities.
Increased parent satisfaction with regular communication about their child''s progress and daily experiences.
Maintained compliance with all state licensing requirements and daycare policies to ensure a safe, secure environment for children under care.
Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
Enhanced children''s social skills by organizing group activities and promoting positive interactions.
Supported child development by implementing age-appropriate learning activities tailored to individual needs.
Reduced incidents of disruptive behavior by establishing clear expectations and implementing consistent disciplinary measures when necessary.
Promoted healthy habits among children through proper nutrition education and daily physical activity planning.
Provided compassionate emotional support for children experiencing stress or anxiety throughout the day, fostering a secure attachment bond between caregiver and child.
Encouraged children to develop healthy social and emotional skills.
Assisted in potty training and other daily hygiene activities to support child development.
Worked with children to develop good cognitive, physical and language skills.
Introduced children to educational games and activities to boost learning.
Sales Associate
Kitchin’s With-It
07.2000 - 12.2002
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Engaged with customers to effectively build rapport and lasting relationships.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Cashier
Food Outlet
05.1998 - 05.1999
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Streamlined checkout process for increased efficiency and reduced waiting times.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Owner
Mama G’s Cleaning
09.2021 - 2022
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Enhanced company's market position by identifying and pursuing new business opportunities.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Interacted well with customers to build connections and nurture relationships.
Sales Associate
Dollar Tree
10.2000 - 2001
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Helped customers locate products and checked store system for merchandise at other sites.